Delivering an Experience that Builds Strong Relationships

Everyone wants their customers to have a good experience but being able to live up to that standard consistently and at scale is not easy. Ideally, someone will take responsibility for creating positive experiences no matter the exact requirements. In this Dial P for Procurement livestream, Kelly Barner and Scott Luton are joined by…

Supply Chain Now Episode 627

These days, it seems like everyone is in the risk business. From high consumer expectations to the challenging final mile, and from ships stuck sideways in far away canals to an uncertain global economy, all business decisions come with elevated risk. But – and this is a BIG BUT – the riskiest move of all is giving in to the…

Supply Chain Now – Episode-486

No one grows up wanting to be in procurement. That said, the attitude you have and the passion you bring once you end up there can be the difference between a company that fully optimizes its supply partners and one that just meets basic needs.

This Week in Business History- Episode 35

In this edition of This Week in Business History, guest host Kelly Barner remembers the inventions and milestones associated with this week, including the first U.S. fire extinguisher patent, the first singing telegram, the founding of NASDAQ, and the epic chess battle between I.B.M.’s Deep Blue and Garry Kasparov.