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Featured Content
healthcare AI
podcast
July 6, 2026
How Data Readiness Drives Better Patient Outcomes
Healthcare supply chain technology is evolving rapidly, but systemic data fragmentation and operational inefficiencies are moving even faster. In this episode of Supply Chain Now, Scott W. Luton and Scott DeGroot are joined by Mark Holmes of InterSystems and Michael LaRocca of Ready Computing to discuss the shift from legacy networks to proactive, AI-driven decision intelligence. The panel explores the severe consequences of a 10% global surgery cancellation rate due to supply failures, noting that a single canceled orthopedic procedure can cost up to $250,000, while the human toll can be tragic. They address how a lack of visibility leads to duplicate data entry and supply hoarding, outlining a blueprint for a smart data fabric. By leveraging real-time telemetry and agentic AI, healthcare organizations can automate inventory replenishment and resolve disruptions before they impact care. Scott DeGroot concludes by challenging healthcare leaders to audit their tech stacks and bridge the gap between clinical and supply chain data. This episode is hosted by Scott W. Luton and Scott DeGroot. Produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. Additional Links & Resources Check out all the great resources and information mentioned during the show: Connect with Mark Holmes Connect…
ERP transformation
podcast
July 27, 2026
Beyond the ERP Tradeoff: Building AI-ready Operations
Enterprise technology has long promised to unlock operational potential, but the trade-offs between monolithic ERP systems and fragmented best-of-breed stacks continue to slow organizations down in ways most leaders don’t fully account for. In this episode of Supply Chain Now, Scott W. Luton and Wiley Jones (Co-founder at DOSS) are joined by Jindra Zitek(Partner and Head of Scale at Stripes), a former McKinsey consultant and C-level operator whose career spans Chobani, HelloFresh, and a range of board and advisory roles across industry. Together, they unpack what it actually takes to build operations that are truly AI-ready, and why the answer starts with people long before it reaches technology. Jindra draws on firsthand experience leading through hypergrowth and crisis to make the case that both ERP consolidation and best-of-breed ecosystems carry a hidden coordination tax, one that only gets more expensive the longer organizations avoid naming it. He challenges leaders to stop framing AI as a job automation tool and start treating it as a lever for dignity and purpose, giving people the ability to focus on the work that actually requires human judgment. The conversation lands on what separates organizations that experiment successfully from those stuck in pilot purgatory: shared…
AI-powered planning
webinar
June 26, 2026
AI That Moves at Velocity: Cut Through Latency with Agentic Workflows
Most supply chains aren’t short on data. They’re short on decision velocity. Planning still runs in weekly or monthly cycles, and that latency becomes the bottleneck when demand, supply, and financials shift hourly. In this Supply Chain Now webinar, Zero100, a research and intelligence company focused on helping executives navigate the future of supply chain, and OMP, a leading provider of AI-powered supply chain planning software, explore two workflows where leading organizations are already making the move from periodic to continuous, adaptive planning: Signal-to-Plan and Inventory-to-Service. Zero100 calls these “Power Threads”: end-to-end workflows that connect signals, plans, and execution so decisions update as reality changes. OMP’s AI-powered platform provides the technology backbone to make it operational. We’ll make it concrete through examples from consumer goods and pharma, showing what actually changes for the process, the people, and the results. And we’ll be straightforward about the hurdles. Scaling AI in planning takes more than technology. It takes new team structures, what leaders call “fusion teams”, plus org readiness, new skills, and clear governance. We’ll cover the top barriers and what the path forward looks like. You’ll leave with: A clear, jargon-free picture of how Signal-to-Plan and Inventory-to-Service work…
autonomous freight audit
podcast
July 21, 2026
Inside Shipium’s Plan to Turn Freight Audit Into Real-Time Monitoring
Freight audit is one of supply chain’s most stubborn cost centers, and the traditional model of catching errors months after the fact is no longer good enough. In this episode of Supply Chain Now, Scott W. Luton and Marty Parker are joined by Jason Murray, CEO at Shipium, and Tim Meester, Vice President, Network Performance & Intelligence at Shipium, to discuss the shift from reactive freight audit to always-on, AI-native monitoring. The panel explores why the freight audit industry keeps growing at a 14.2% CAGR even as billing errors persist at 2 to 6% of all parcel invoices, and why every dollar lost to those errors can take 19 to 20 new revenue dollars to recover. They address how delayed, after-the-fact reconciliation lets small pricing mistakes snowball into major margin loss, outlining a vision for continuous, agentic auditing that catches issues before invoices even arrive. By leveraging live data, simulation, and autonomous AI agents, shippers can detect root causes in real time and act on them immediately rather than weeks later. Jason Murray concludes by challenging operators to start building a data-first culture now, before the competitive gap becomes impossible to close. This episode is hosted by Scott W.…
AI forecasting
webinar
July 31, 2026
Peak Reality Check: What Shippers, Analysts, and AI Models Are Predicting for 2026
Peak season planning would be easy if everyone agreed on what was coming. They don’t. Shippers are telling us one thing. AI forecasting models are predicting another. Industry researchers are seeing signals that don’t always match either perspective. So what should logistics leaders actually prepare for? In this webinar, we’ll bring together three unique perspectives on Peak 2026: findings from our recent survey of industry professionals (hot off the presses!), the latest industry research, as well as forecasts from leading AI models. You’ll learn: -What shippers are most concerned about heading into Peak 2026 -Which risks have grown since last year -Where AI forecasts and human expectations diverge -The trends researchers believe deserve more attention -How to build a peak season strategy that works for you Peak 2026 is coming whether the forecasts agree or not. Join us to explore where your peers, industry researchers, and AI forecasts align, where they differ, and what it means for your Peak 2026 planning.
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Latest Podcast Episodes
consultoría especializada
podcast
October 1, 2026
Cómo elegir al consultor adecuado para tu cadena de suministro
Cómo elegir al consultor adecuado para tu cadena de suministro ¿Cómo está cambiando la industria de la consultoría a medida que la tecnología, la IA y las nuevas expectativas de los clientes están transformando el mercado? En este episodio de Supply Chain Now, Scott W. Luton habla con Amber Salley, fundadora y directora general de Amber Salley Advisory Group, sobre cómo está cambiando el panorama de la consultoría y qué deben considerar los líderes de la cadena de suministro al momento de contratar experiencia externa. Con experiencia profesional en IBM, como consultora en Booz & Company y Accenture, analista en Gartner y ejecutiva en una empresa de tecnología, Amber comparte su perspectiva sobre por qué los modelos tradicionales de consultoría están enfrentando cada vez más presión, cómo la IA está acelerando cambios que ya estaban ocurriendo y por qué la especialización es más importante que nunca. El episodio también explora por qué las empresas están optando por inversiones tecnológicas más pequeñas, resultados más rápidos y asesoría enfocada en la toma de decisiones. Amber también explica cómo deben adaptarse las firmas de consultoría, qué les depara el futuro a los modelos de precios basados en resultados y por qué las organizaciones…
AI adoption
podcast
September 30, 2026
From Planning to Retail: Where Supply Chain Is Headed
From Planning to Retail: Where Supply Chain Is Headed AI, tariffs, shifting consumer expectations, and new delivery models are creating fresh challenges and opportunities for supply chain leaders. In this episode of Supply Chain Now, Scott Luton and Jake Barr sit down with Gartner’s Noha Samara to bust some of the biggest myths surrounding AI in supply chain planning. Then, Scott talks with Wall Street Journal reporter Liz Young about the forces reshaping retail and logistics, from product assortment and tariffs to trucking, last-mile delivery, drones, and returns. Noha challenges the idea that AI success is simply about doing the same work faster, emphasizing instead the need to redesign jobs, rethink processes, build trust with planners, and focus AI investments on a smaller number of high-impact use cases. She also explains why productivity gains should be measured by the higher-value work AI enables, not simply by workforce reduction. Later, Liz brings a reporter’s perspective to the rapidly changing retail supply chain. She shares how companies are reducing product variety to manage tariffs and complexity, building greater flexibility and resilience into their networks, and navigating increasingly diverse consumer expectations around delivery. The conversation also explores rising trucking costs, the potential of…
planner development
podcast
September 28, 2026
Think Different: Planning Challenges, AI & Procurement Leadership
Think Different: Planning Challenges, AI & Procurement Leadership Supply chain planning is changing fast, but technology is only part of the story. As AI capabilities expand, procurement becomes more strategic, and planners face an accelerating pace of change, organizations must determine how to embrace innovation without losing sight of the people who make supply chains work. In this episode of Supply Chain Today and Tomorrow, Scott Luton sits down with Mike Griswold, Vice President Analyst at Gartner, to explore some of the biggest trends shaping supply chain planning and leadership. Mike breaks down the top barriers preventing planners from performing at their best, including the pace of change, digital skills gaps, and the continued need for strong communication and collaboration skills. They also discuss the debate around slowing AI development, the emerging role of AI agents, procurement’s growing strategic influence, and how automation can give employees valuable time back. Plus, Mike shares what makes the Gartner Supply Chain Planning Summit a valuable opportunity for planning professionals. Key Takeaways Supply chain planners remain essential. Technology may change how planning gets done, but organizations continue to invest in both planning technology and the people responsible for making critical decisions. Change management is…
industrial robotics
podcast
September 25, 2026
The Buzz: How Smarter Automation is Reshaping Manufacturing
The Buzz: How Smarter Automation is Reshaping Manufacturing AI, robotics, and automation are advancing quickly, but successful transformation takes more than adopting the latest technology. It requires the right strategy, the right people, and a clear understanding of the business outcomes you’re trying to achieve. In this episode of The Buzz, powered by MFG.inc, Scott Luton is joined by guest co-host Dr. Muddassir Ahmed and Christine Bush, Director of the Robotic and Motion Center of Excellence at Schneider Electric, to explore how AI and robotics are changing manufacturing and the workforce. They discuss the growing debate around AI safety and speed, why companies should focus on augmenting people rather than simply replacing them, and how manufacturers are using robotics to address skilled labor shortages and create more flexible operations. Christine also shares insights into IT/OT convergence, open software-defined automation, and what separates organizations that successfully scale automation from those that remain stuck in pilot mode. Key Takeaways Why organizations need a clear AI strategy that balances speed, safety, and business outcomes How AI can augment engineers, operators, and maintenance teams rather than simply replace them Why labor shortages are accelerating investments in robotics and advanced automation How manufacturers can build…
PyMEs
podcast
September 24, 2026
Cómo mejorar la operación de los almacenes en las PyMEs
Cómo mejorar la operación de los almacenes en las PyMEs Las operaciones de los almacenes suelen mostrar la diferencia entre la estrategia de una empresa y lo que realmente sucede en el día a día, especialmente cuando las pequeñas y medianas empresas están creciendo. Problemas como la presión por cumplir con los pedidos, errores en el inventario y procesos manuales pueden convertir los almacenes en un obstáculo para la eficiencia. Cuando los equipos dejan de confiar en sus datos, crecer se vuelve más difícil y los líderes terminan reaccionando a los problemas en lugar de anticiparse a ellos. En este episodio de Supply Chain Now, Scott W. Luton conversa con Kurt Heusner, CEO de Endpoint Automation Solutions, sobre los retos de gestionar y mejorar las operaciones de los almacenes en las PyMEs. Kurt comparte su experiencia trabajando con empresas enfocadas en crecer y explica por qué factores como obtener resultados rápidamente, facilitar la adopción de nuevas herramientas y mantener las soluciones simples pueden ser más importantes que implementar sistemas demasiado complejos. También habla sobre cómo la confianza en los sistemas y los datos influye en el desempeño de los equipos y por qué los almacenes suelen ser uno de los…
Corps to Corporate
podcast
September 22, 2026
Chapters of a Patriot: Kevin Horgan’s Life in Uniform, Work, and Words
Chapters of a Patriot: Kevin Horgan’s Life in Uniform, Work, and Words Some careers follow a straight line. Others are built through service, adaptability, and the relationships that endure along the way. For Kevin Horgan, five years in the U.S. Marine Corps became the foundation for a decades-long career at UPS, a commitment to the veteran community, and an approach to leadership rooted in listening, learning, and bringing your best every day. Through every transition, Kevin learned that success is rarely an individual achievement. As he puts it, “No one’s an island.” In this episode of the Tango Tango podcast, host Lloyd Knight sits down with Marine Corps veteran, retired UPSer, VETS-TALK Co-Founder, VETLANTA Executive Board Member, and author Kevin Horgan to reflect on his journey through military service, law school, corporate leadership, and veteran advocacy. Kevin shares lessons from becoming a young Marine officer, learning when to listen instead of lead, attending law school while working at UPS, and navigating a career filled with challenging assignments and transitions. Today, Kevin continues turning those experiences into service through VETS-TALK, VETLANTA, and his writing. His latest work translates Marine Corps leadership principles into lessons for civilian life, drawing from his own…
supply chain safety
podcast
September 22, 2026
From Overlooked to Optimized: Rethinking Yard Management
From Overlooked to Optimized: Rethinking Yard Management The yard may be one of the most overlooked areas of the supply chain, but its impact extends across transportation, warehousing, customer service, safety, and the bottom line. In this episode of Supply Chain Now, Scott Luton sits down with Adam Newsome, CEO of Lazer Logistics, to explore how greater visibility, intelligence, and action can transform yard operations into a strategic advantage. Adam shares how Lazer Logistics combines connected technology, operational data, AI, and decades of institutional knowledge to improve decision-making across hundreds of locations. He explains why visibility alone is not enough, how AI can help teams identify the “next right thing” to do, and why technology must solve real operational problems. The conversation also introduces “Uncle Phil,” Lazer’s AI coaching tool designed to capture the experience of longtime operations leaders and make that knowledge available to managers at scale. Key Takeaways The yard connects the supply chain. Inefficiencies between transportation and warehousing can affect the entire operation. Visibility must lead to action. Data creates value when it improves safety, productivity, service, and financial performance. AI needs operational context. Combining technology with institutional knowledge produces more practical guidance. People remain essential. Culture,…
logistics innovation
podcast
September 21, 2026
Less Waste, Better Outcomes: Rethinking Transportation with BNSF Logistics
Less Waste, Better Outcomes: Rethinking Transportation with BNSF Logistics Transportation may be essential to global supply chains, but that doesn’t mean more movement, more technology, or more complexity automatically creates better results. Sometimes the smartest transportation strategy starts by asking a much simpler question: What is the customer actually trying to accomplish? In this episode of Supply Chain Now, Scott Luton and Tevon Taylor welcome David Ivan, President and CEO of BNSF Logistics, for a conversation that challenges conventional thinking around transportation, customer experience, lean principles, technology, and the role of rail in today’s supply chain. With more than 25 years of experience on the manufacturing and customer side of logistics, David Ivan brings a unique perspective to leading a logistics organization. He shares why transportation providers need to move beyond selling modes and capabilities and instead focus on solving the customer’s underlying business problem. The conversation explores the trade-offs between simplicity, certainty, and cost, why predictability can be more valuable than shippers realize, and how lean thinking can help organizations identify and eliminate unnecessary transportation waste. David, Scott, and Tevon also discuss the growing complexity of logistics, opportunities for rail, the right role for AI and automation, and why…
Content that Converts to Sales Leads
In just one webinar with Supply Chain Now, one company received 394 total registrations.
207
People attended
for a 52% registration-to-attendee conversion rate.
191
Attendees were net new qualified leads
and passed on to the sales team.
Recent Webinars
supply chain visibility
webinar
October 1, 2026
You Can’t Manage What You Can’t See: Using Visibility, KPIs, and AI to Optimize Logistics Operations
In today’s supply chains, every movement, handoff, and delay has a direct impact on cost, efficiency, and production continuity. For manufacturers operating at scale, maintaining visibility across carriers, yards, inventory, and transportation networks is critical to preventing disruptions and meeting performance expectations. Join Supply Chain Now, Kaleris, and materials logistics expert Ken Moore of Subaru of Indiana Automotive as they discuss his team’s journey from manual yard tracking and spreadsheets to a highly visible, data-driven logistics operation spanning multiple facilities, thousands of trailer locations, and hundreds of daily trailer movements. Learn how yard management, KPI-driven oversight, trailer tracking, and emerging AI capabilities are helping Ken’s department improve operational visibility, manage costs, optimize resources, and keep production moving. This conversation will explore practical lessons learned, best practices for measuring logistics performance, and how technology can help supply chain teams make faster, more informed decisions without losing the critical human expertise needed to drive results. Webinar Key Takeaways: •Why visibility is the foundation for controlling logistics costs, resources, and operational performance. •How a material logistics team evolved from spreadsheets, radio calls, and manual processes to a connected, data-driven logistics operation. •Best practices for establishing meaningful KPIs that drive accountability and continuous improvement.…
cost-to-serve
webinar
October 1, 2026
Demand Volatility Isn’t Just a Forecasting Problem: How One Distributor Unlocked Capacity Without CapEx
Demand volatility is often treated as an operations problem—but the root cause may be commercial. Order patterns, promotional calendars, and end-of-period buying spikes can force businesses to add trucks, inventory, space, and labor while margin absorbs the cost. In this webinar, Supply Chain Now hosts Scott Luton and Karin Bursa join Mark Gilham of Enable to examine how one consumer goods distributor changed its commercial terms to reshape customer ordering behavior. The result: smoother demand, greater capacity from existing assets, lower operational strain, and improved profitability—without additional capital investment. Mark will break down what changed, why it worked, and how supply chain, commercial, and finance leaders can identify similar opportunities in their own businesses. Webinar Key Takeaways: – Why demand volatility usually originates in commercial terms, and how to tell whether yours does – How changing customer buying behavior creates capacity without capital expenditure – The mechanics of the case study: what changed, what the results were, over what timeframe – How to model the full value of a behavioral change across margin, cost-to-serve, and service levels – Where to look first in your own business, and how to build the case with commercial and finance Whether you’re carrying the…
AI in supply chain
webinar
September 23, 2026
Operational AI in the Supply Chain: How Context Empowers Agents and Humans to Operate Side by Side
The path to autonomous supply chain operations requires more than just transparency and generic AI solutions. It requires technologies that understand your company’s operational realities—a connecting link that ties together all your internal silos, external suppliers, and customers to create a contextual foundation for coordinated, autonomous AI agents that collaborate with humans. In this Supply Chain Now and Celonis webinar, hosted by Scott Luton and Jake Barr, Alejandra Quinones and Christoph Schettler of Celonis will explore how creating this unique operational context enables human experts and AI agents alike to understand past performance, monitor current operations, and make better decisions about future “what if” scenarios. This contextual foundation helps ensure AI agents act appropriately within defined parameters while accelerating decision making across your entire value chain. Key Takeaways: Why generic AI fails without an understanding of your organization’s unique operational DNA How operational context bridges departmental silos and drives cross functional collaboration Best practices for establishing a context layer that supports autonomous decision making
labor cost management
webinar
September 15, 2026
Labor Is a Margin Decision: How Reyes Coca-Cola Bottling Spent a Decade Making It Stick
Reyes Coca-Cola Bottling has spent a decade getting to a place most operators never reach: labor performance that drives financial outcomes, not just an operations metric. In this webinar hosted by Scott Luton & Kim Reuter, John Ferrell, Field Operations Manager at Reyes Coca-Cola Bottling, and Richard Knight, Senior Director of Solutions at Easy Metrics, will share what that looks like in practice, and what other leaders can learn from it. The conversation centers on cost and margin rather than throughput alone, and on how leading operators are reframing labor performance as a financial lever rather than a productivity one. At Reyes, that reframe took both: unified data practices, where integrating labor and workflow data exposed exactly where time and cost were going each day, and the mindset shifts and phased rollout that made it hold. John and Richard will get into why the financial outcome depended on the second as much as the first. A firsthand story rounds out the discussion: using efficiency gains to support and strengthen the workforce, with less overtime and more normalized workdays, not just a better balance sheet. The discussion will also touch on how sustained labor performance can inform bigger-picture decisions, including how…
SAP Business AI
webinar
September 15, 2026
SAP AI Inside the Supply Chain: From Silo to Orchestration
SAP AI Inside the Supply Chain: From Silo to Orchestration Supply chain leaders are uniquely positioned to drive transformation. Advances in agentic AI have opened a window to reimagine how supply chains operate — moving from reactive firefighting to intelligent, autonomous orchestration. This Supply Chain Now webinar presents SAP’s vision for Autonomous Supply Chain Management — where AI agents, rich business data, and end-to-end applications work together to anticipate change, unify planning and execution, and unlock continuous value. Built on Joule and the SAP Business AI Platform, the Autonomous Suite spans the full supply chain lifecycle across Design, Plan, Buy, Make, Deliver, and Operate. Join us to explore real-world agent capabilities, industry-specific outcomes, and how governance and sustainability are built into every process from the ground up. Webinar Key Takeaways: Why standalone AI fails supply chains — and what makes SAP’s approach different How Joule and AI agents coordinate intent, data, and action across the enterprise Industry-specific autonomous capabilities and real-world performance benchmarks How governance, compliance, and sustainability are embedded — not added as an afterthought
supply chain intelligence
webinar
September 4, 2026
Unlocking N-tier Intelligence For Better Supply Chain Decisions
Most organizations understand their direct suppliers. Far fewer understand the suppliers behind them. As supply chains become more complex, the greatest risks often originate well beyond Tier 1, from critical sub-tier suppliers, shared manufacturing dependencies, geopolitical exposure, raw material shortages and single points of failure that remain invisible until disruption occurs. Join Sphera and Supply Chain Now to explore why leading organizations are adopting an N-tier approach to supply chain risk management. We’ll discuss how greater supply chain transparency enables organizations to uncover hidden dependencies, understand the true impact of supplier risk on products and operations, and make faster, more informed decisions before disruption affects the business. Whether you’re responsible for procurement, sourcing, supply chain operations or enterprise risk, you’ll gain practical insights into how N-tier intelligence is helping organizations move beyond reactive risk monitoring towards proactive supply chain resilience. You’ll learn: Why taking a product-first approach to supply chain intelligence delivers more actionable insights than monitoring suppliers alone. Why understanding your supply chain beyond Tier 1 is becoming essential for managing operational and business risk. How to uncover hidden supplier dependencies, concentration risk and single points of failure before they lead to disruption. How to connect supplier intelligence to…
agentic AI
webinar
September 3, 2026
$2.5B in 72 Hours: What Agentic AI Looks Like When It Actually Works
95% of enterprise agentic AI pilots never deliver ROI (MIT, 2025). The gap isn’t ambition — it’s the jump from a model that works in a sandbox to an agent trusted to act on the plant floor, inside the systems your team already runs on. This session, with host Scott Luton and featured guests Vika Smilansky and Marc Amarillas with DataRobot, breaks down what that jump actually takes, and what it looks like solved, with agents orchestrated across the value chain, not in isolated silos: – Supply chain: multi-tier supplier risk and tariff exposure caught before a single-source failure becomes a line-down event – Plant operations: bottlenecks and downtime caught before they hit the shift report – Aftermarket: warranty leakage and reactive dispatch turned back into retained margin We’ll ground our conversation in real use cases, including a tariff signal that put $2.5B in revenue at risk, resolved in 72 hours instead of weeks, with a human signing off at every step. Not a pilot. Not a dashboard. A production-grade agent workforce — connecting planning, operations, and service to move manufacturers from reactive to proactive. Webinar Key Takeaways: Understand why 95% of agentic AI pilots fail — and the specific…
freight volatility
webinar
August 18, 2026
From Disruption to Stability: Building Resilient Logistics Solutions in a Rapidly Changing Global Market
What’s costing companies millions right now? Tariff changes. Customs compliance risks. Ocean freight disruptions. Air cargo volatility. Security threats. Join industry experts Henrik Holm and Linda Moran, and hosts Scott Luton and Jake Barr, as they break down the latest market developments and share practical strategies to help businesses navigate today’s rapidly changing global trade environment. Watch Now On Demand!
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