As global supply chains navigate through cybersecurity threats and rapid technological integration, companies must rethink their strategies to stay competitive. Cybercriminals are increasingly targeting corporate systems through sophisticated tactics, such as email infiltration, to gain access to sensitive data, including bills of lading. This underscores the need for organizations to strengthen their cybersecurity and ensure their supply chains remain secure. In this episode of Supply Chain Now, Scott Luton and Karin Bursa sit down with Gustav Khambatta, SVP, Head of Freight Payment Sales at U.S. Bank, to explore key themes in supply chain management. They discuss the evolving role of cybersecurity, AI’s impact on the industry, and the challenges posed by cargo theft and security breaches. They talk about the intersection of AI and cybersecurity, highlighting how technology is transforming business operations. AI is being integrated into supply chain processes, with use cases ranging from fraud prevention to streamlining document verification. However, as AI adoption accelerates, so does the potential for security vulnerabilities. The conversation underscores the importance of continuous adaptation in a rapidly changing supply chain landscape, where technology and security will play a central role in shaping the future.   This episode is hosted by Scott Luton and…

In this episode of Whiteboard Wisdom, host Scott Luton welcomes special guest Marcia Williams to the show to discuss five essential customer supply chain metrics that every supply chain professional must master. Marcia Williams, a managing partner at USM Supply Chain with 18 years of experience, provides practical explanations and insights into each metric’s importance and calculation. Watch and discover the significance of these metrics in optimizing supply chain performance and meeting customer expectations, and learn how you can apply these metrics in your own supply chain operations.