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On-Demand Programming

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Featured Episodes

quantum computing paradox
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March 25, 2026

The Quantum Paradox: What Supply Chain Leaders Need To Know

What if the next big supply chain breakthrough also creates one of its biggest security risks? In this episode of Supply Chain Now, Scott Luton is joined by Akhilesh Agarwal, President of P2P Solutions and Technology at apexanalytix, and William McNeill, Vice President of Market Intelligence at apexanalytix, for an in-depth discussion on quantum computing’s role in supply chains. They examine how it can improve visibility, risk management, and decision-making. Akhilesh and William stress the importance of preparing now, as waiting could expose companies to risks. The conversation also covers the convergence of quantum computing and AI, enhancing predictive analytics, supply chain modeling, and risk management. The episode concludes with practical steps leaders can take to prepare for quantum disruptions and stay ahead as the technology evolves.   This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Connect with Akhilesh Agarwal Connect with William McNeill Learn more about apexanalytix Supply Chain Now Resource Hub Learn more about our hosts Want more Supply Chain Now? We know you can’t get enough Supply Chain Now! Don’t miss…
innovation
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March 16, 2026

Celebrating Excellence, Leadership, and Innovation Across Africa

Supply chains across Africa are being reshaped by sustainability pressures, public health needs, digital transformation, and the growing recognition that supply chain is ultimately about people. In this episode of Supply Chain Now, Scott Luton is joined by special guest host Jenny Froome, Founder and Director of Upavon Management, along with Liesl de Wet, Head of Accelerated Organisational Sustainability at Unitrans and Champion at the Africa Supply Chain Excellence Awards (ASCEA), and ASCEA 2025 award winner Angelina Cumba, Manager, Access to Health Products at VillageReach. Together, they explore the major trends shaping African supply chains today, from climate-related disruption and technology adoption to public-private collaboration and the need to strengthen local capabilities. Scott, Jenny, Liesl, and Angelina also spotlight the fifth anniversary of the Africa Supply Chain Excellence Awards and the program’s role in celebrating innovation, resilience, and real-world impact across the continent. The conversation highlights why strong supply chains depend on solid fundamentals, continuous improvement, and leadership that is both practical and purpose-driven. From humanitarian success stories and public health transformation to lessons in sustainability and system design, this episode offers a powerful look at how African supply chain leaders are solving complex challenges and creating models worth learning…

Featured Webinars

agentic AI
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February 9, 2026

Building the Foundation for Agentic AI in the Modern Supply Chain

In this Agentic Age, Supply chain leaders are racing to adopt AI—but isolated solutions and disconnected systems often limit real impact. The true promise of AI emerges only when we reimagine the supply chain as a fully connected enterprise, breaking down decades-old silos across planning, logistics, materials, finance, and sustainability. In this session, Manik Sharma, Head of Supply Chain GTM AI at Celonis—magic quadrant leader, recognized globally and ranked #3 on the Fortune 50 Most Promising Companies list—will unpack how a modern AI-enabled tech stack can unify fragmented data, systems, and processes through a connected semantic layer that digitizes the physical value chain. Once established, this semantic layer becomes a dynamic foundation for intelligent, data-driven operations by infusing it with enterprise context—from rules, constraints, and parameters to policies and proven models—unlocking true end-to-end enterprise intelligence. This intelligence can then be democratized across the organization to power self-serve analytics, build composable AI solutions, and orchestrate workflows, collaboration, agents, and actions at scale. We’ll explore how companies are using this approach to unlock self-serve analytics, accelerate development of composable AI applications, and orchestrate autonomous workflows and agents at scale. This is not a future vision but a proven path for organizations that…
planning
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March 11, 2026

Supply Chain Planning Reimagined: Embedded AI that senses, explains, and optimizes

In today’s rapidly evolving supply chain planning landscape, staying ahead demands more than incremental tweaks—it requires reimagining how AI is embedded into every planning decision. Join Supply Chain Now hosts Scott Luton and Jake Barr for a forward-thinking discussion with industry experts Tod Stenger and Dr. Laura Tozzo from SAP. This session will explore the strategies, trends, and approaches for AI that are reshaping supply chain planning. Learn how innovation, data-driven decision-making, and AI tools can enhance resilience, improve planner efficiency, and create more agile, customer-focused supply chains. Walk away with: Fresh strategies to strengthen planning resilience in a volatile environment A closer look at AI and emerging innovations transforming supply chain planning Practical ways to boost efficiency and streamline end-to-end processes Whether you’re navigating disruption, evaluating emerging technologies, or looking to improve planner efficiency, you’ll walk away with actionable insights to help future-proof your operations.

Podcast Episodes

supply chain visibility
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October 28, 2026

When Yesterday’s Supply Chain Playbook Stops Working

When Yesterday’s Supply Chain Playbook Stops Working Is AI really saving supply chain teams time, or are we overlooking the human expertise needed to make it work? In this episode of Supply Chain Now, Scott W. Luton sits down with Mike Griswold, Vice President Analyst at Gartner, to discuss the evolving role of AI in supply chain planning, the importance of workforce development, and how leading companies are rethinking their supply chain strategies. Mike brings his expertise in supply chain planning and Gartner research to a wide-ranging conversation about the challenges organizations face as they adopt new technologies, manage growing complexity, and prepare their teams for the future. The conversation covers why AI may not deliver the productivity gains many organizations expect, how skills gaps and change management affect technology adoption, and why human expertise remains essential to effective supply chain planning. Scott and Mike also examine General Mills’ ambitious supply chain transformation, McDonald’s investment in AI-powered operations, and how supply chain education must evolve to prepare the next generation of leaders.   This episode is hosted by Scott W. Luton. Produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great…
supply chain visibility
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October 26, 2026

The Performance Paradox: Why Your Supply Chain Works But Still Loses Money

The Performance Paradox: Why Your Supply Chain Works But Still Loses Money What happens when your supply chain is performing exactly as designed, yet your business is still losing money and frustrating customers? In this episode of Supply Chain Now, Scott W. Luton speaks with Mahesh Rajasekharan, President and CEO of Cleo, about the performance paradox behind new industry research and what it takes to orchestrate a supply chain rather than merely integrate one. Mahesh brings a PhD in industrial engineering from Texas A&M and an MBA from UC Berkeley’s Haas School of Business, where he graduated first in his class, along with prior experience as COO of SumTotal Systems, to his role leading Cleo into a high growth, AI native supply chain orchestration company serving over 5,000 customers. The conversation covers why 63% of companies say their supply chains perform as designed while 73% lose revenue, how automation increases complexity when coordination stays manual, and why the planning and execution gap persists. Mahesh and Scott also explore the shift from systems of record to systems of action, how context turns raw AI into useful decisions, and controlled delegation toward autonomous orchestration.   This episode is hosted by Scott W.…
supply chain resilience
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October 23, 2026

The Buzz: Why Procurement Is More Important Than Ever

The Buzz: Why Procurement Is More Important Than Ever As supply chain disruptions continue, costs climb, and artificial intelligence reshapes the industry, procurement professionals are facing new challenges and opportunities. How can organizations move beyond traditional strategies to build stronger supplier relationships, embrace emerging technology, and prepare for the future? In this episode of The Buzz, powered by Altium, host Scott Luton and co-host David Shillingford welcome Ben Farrell, MBE, Global CEO of the Chartered Institute of Procurement & Supply (CIPS), for a conversation about the evolving role of procurement and supply chain leadership. The discussion explores the biggest barriers to scaling AI, including poor data quality and disconnected systems, along with new research from CIPS revealing rising transportation, technology, and food costs heading into the holiday season. Ben shares why long-term supplier collaboration is essential for navigating disruptions, how procurement professionals can deliver greater strategic value, and what skills future leaders will need. The conversation also examines CIPS’ plans to modernize professional development, the growing importance of trust and ethical leadership, and why procurement deserves a stronger voice in business decision-making. Key Takeaways Rethinking supply chain priorities: Discover why recovering quickly from disruptions, making fewer decisions, and designing for…
supply chain visibility
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October 21, 2026

From Planning to Orchestration: The Future of Supply Chain with Kinaxis CEO Razat Gaurav

From Planning to Orchestration: The Future of Supply Chain with Kinaxis CEO Razat Gaurav AI is changing supply chain planning, but automation is only part of the story. The next big shift? Turning planners into orchestrators. In this episode of Supply Chain Now, hosts Scott Luton and Karin Bursa welcome Razat Gaurav, CEO of Kinaxis, to explore how supply chains have evolved, why faster decision-making matters, and how AI is driving the shift from traditional planning to orchestration. Drawing on more than 25 years of experience in enterprise software and supply chain technology, Razat examines the growing role of AI agents and the transition of supply chain planners into orchestrators. He also highlights why human judgment, accountability, and cross-functional collaboration remain essential as organizations adopt new technologies. The conversation offers a broader perspective on how supply chain leaders can move beyond automation to achieve meaningful business outcomes.   This episode is hosted by Scott W. Luton and co-host Karin Bursa. Produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Connect with Razat Gaurav Connect with Karin Bursa Connect with Scott W. Luton Learn…
veteran mental health
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October 20, 2026

Forging Soldiers, Empowering Veterans: Dan Wrightsman’s Dual Legacy

Forging Soldiers, Empowering Veterans: Dan Wrightsman’s Dual Legacy Not every leader commands the room. Some lead by listening, and for Dan Wrightsman, that instinct started early. Born in South Korea and adopted into an Army family, he grew up on military bases, enlisted as an infantryman at nineteen, and spent thirty years in uniform building a career around the people beside him. From the beaches of Hawaii to the streets of Baghdad, Dan carried the same belief into every assignment: take care of your team, and they will take care of everything else. As he puts it, the one constant across every post was having great teammates. In this episode of the Tango Tango podcast, host Lloyd Knight sits down with retired Army Sergeant Major Dan Wrightsman to reflect on his journey from Army brat in Korea to thirty years of service and beyond. Dan shares lessons from his early years as a light fighter in Hawaii, the culture shock of transitioning from military to civilian schools, the personal growth that came with recruiting duty, and the realities of leading troops through deployments to Iraq and Afghanistan. He also opens up about the challenges of retiring as a sergeant major…
supply chain visibility
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October 19, 2026

The Visibility Illusion: Why Seeing the Problem Was Never the Same as Solving It

The Visibility Illusion: Why Seeing the Problem Was Never the Same as Solving It Why has three decades of supply chain visibility investment failed to produce meaningful results for the industry? In this episode of Supply Chain Now, Scott W. Luton speaks with Dr. Glenn Richey, Harbert Eminent Scholar at Auburn University, and Matt Brolsma of SPS Commerce, about why visibility tools keep falling short and what actually moves the needle. Glenn brings ten years of supply chain experience across procurement, manufacturing, and logistics at Scott Paper Company and S.P. Richards, paired with his research at Auburn’s Center for Supply Chain Innovation, while Matt works directly with enterprise retailers and distributors at SPS Commerce to translate supplier collaboration challenges into actionable strategy. The conversation covers why AI can amplify the consequences of bad data, how one retailer recovered $38 million through stronger supplier compliance, and what questions leaders should ask before investing in another visibility platform. Glenn and Matt also explore the link between trusted relationships and trusted data, and why vendor guides deserve more attention.   This episode is hosted by Scott W. Luton. Produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check…
supply chain resilience
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October 16, 2026

The Buzz: AI Innovations, Hurricane Disruptions, and Building Resilient Supply Chains

The Buzz: AI Innovations, Hurricane Disruptions, and Building Resilient Supply Chains From AI investments that fail to deliver results to shifting trade policies and growing supply chain disruptions, today’s leaders face mounting pressure to adapt. But what does it really take to turn challenges into opportunities? In this episode of The Buzz, powered by Altium, hosts Scott Luton and Scott DeGroot welcome Dr. Rod Thomas, Associate Professor of Supply Chain Management at the University of Arkansas, and Joanna Pachnik, Founder and CEO of BlueClip, for a discussion on the issues shaping global supply chains. From attracting and developing the next generation of supply chain talent to navigating Hurricane-related energy disruptions and USMCA trade uncertainty, the conversation explores how organizations can build greater resilience. The panel also examines the growing role of AI in transportation, procurement, and reverse logistics, why promising technology initiatives often fail to scale, and how leaders can move beyond AI hype to deliver measurable business results. Key Takeaways Developing supply chain talent: Discover three practical strategies for attracting, hiring, and preparing the next generation of supply chain professionals through meaningful internships, university partnerships, and effective onboarding. Navigating global disruptions: Explore how hurricane-related energy disruptions, rising transportation costs,…
international freight transportation
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October 14, 2026

Apex’s Jorge Bayona on Building a Supply Chain Strategy for Latin America

Apex’s Jorge Bayona on Building a Supply Chain Strategy for Latin America Anyone can buy a plane. What sets a logistics company apart in Latin America is whether the people on the ground trust it with their cargo. Earning that trust takes time, local knowledge, and a commitment to understanding what makes each market different. In this episode of Supply Chain Now, Scott Luton and Scott DeGroot speak with Jorge Bayona, Vice President for Latin America at Apex Logistics International, about how companies can incorporate the region into their supply chain strategies to improve agility, diversify risk, and unlock growth. Jorge shares his journey from ADM to Deutsche Post and DHL, through leading the expansion of FEMSA Group’s logistics division, Solistica, to building Apex’s Latin American footprint across 18 countries in about two and a half years. Drawing on that experience, he explains why the region can’t be measured by a single average, why the right to play and the right to win are two different things, and why each market rewards a different approach. The conversation explores nearshoring opportunities, emerging trade corridors, regional challenges, and the roles of Miami, Panama, and Mexico as key logistics gateways. Jorge also shares…
component availability
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October 12, 2026

Got Chips? Managing Your Electronic Component Supply Chain Risk in the Face of Global Instability

Got Chips? Managing Your Electronic Component Supply Chain Risk in the Face of Global Instability A single overlooked component can stop an entire product from shipping. Justin Sears explains why supply chain risk now has to shape design decisions from day one, not after engineering hands the design off to procurement. In this episode of Supply Chain Now, Scott Luton and Jake Barr speak with Justin Sears, Head of Product Marketing for SaaS at Altium, about rising component risk, hidden supplier dependencies, and why engineering and procurement teams need better visibility into supply conditions earlier in the product development process. They also explore how AI can help teams surface risks, strengthen requirements, and evaluate alternatives while human judgment remains essential. The conversation highlights how better data, earlier collaboration, and stronger lifecycle thinking can help manufacturers build more resilient products. This episode is hosted by Scott W. Luton and co-host Jake Barr. Produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Connect with Justin Sears Connect with Jake Barr Learn more about Altium Learn more about BlueWorld Supply Chain Consulting Learn more about Supply…
cybersecurity threats
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October 9, 2026

The Buzz: AI, Cybersecurity, and the New Risks Reshaping Supply Chain

The Buzz: AI, Cybersecurity, and the New Risks Reshaping Supply Chain Technology may be advancing faster than ever, but people, resilience, and smart decision-making remain at the center of supply chain success. In this episode of The Buzz, powered by Altium, Scott Luton and Maithili Shenoy are joined by cybersecurity experts Andrew Alston and Bob Carver to unpack some of the biggest issues shaping supply chain and business, from manufacturing pressures and technology talent gaps to AI-enabled cyberattacks and growing third-party risk. The conversation begins with a look at the latest U.S. manufacturing activity, rising input costs, and the supply chain challenges surrounding the rapidly growing humanoid robotics industry. The panel also explores the widening technology skills gap and why organizations need people who can combine critical thinking with emerging AI capabilities. Then, in recognition of Cybersecurity Awareness Month, Andrew and Bob break down how AI is changing the cyber threat landscape. They discuss ransomware-as-a-service, faster exploitation of vulnerabilities, third-party exposure, governance, business continuity, and why traditional cybersecurity approaches are no longer enough. The group also explores why supply chain leaders need to think beyond their own organizations and build cyber resilience across the entire supplier ecosystem. Key Takeaways People…
logistics analytics
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October 7, 2026

Pressure-Test Your Shipping Decisions Before They Cost You Thousands

Pressure-Test Your Shipping Decisions Before They Cost You Thousands Shipping teams often don’t discover wasted spend until the invoice arrives. By then, the opportunity is already gone. John Wharff explains why hidden surcharges, outdated shipping rules, and overlooked shipment outliers can quietly drive up costs, and why the best savings opportunities often come from rethinking the decisions teams already make every day. In this episode of Supply Chain Now, Scott Luton and Tevon Taylor speak with John Wharff, Senior Director of Product Management at EasyPost, about how shippers can uncover hidden costs and build more adaptable shipping strategies. They discuss why base rates only tell part of the story, how service levels and carrier choices impact total cost, and why teams need to look beyond average shipments to find where money is being lost. John and Tevon also explore the role of pressure testing in shipping decisions, using real shipment data to identify gaps before they become expensive problems. From improving cost per package to using AI for analysis and simulation, the conversation highlights how supply chain teams can make smarter decisions, strengthen their processes, and stay ahead of a constantly changing shipping environment. This episode is hosted by Scott…
veteran advocacy
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October 6, 2026

From Rock Bottom to Purpose: Tyler Bowser’s Path to Healing

From Rock Bottom to Purpose: Tyler Bowser’s Path to Healing Some journeys are shaped by moments that force you to decide whether to keep hiding or start rebuilding. For Tyler Bowser, that journey has included military service, unimaginable loss, addiction, homelessness, recovery, faith, and ultimately a new purpose serving fellow veterans. After growing up in Southern California and following his grandfather and brother into military service, Tyler joined the Air Force, where he found a sense of belonging, mission, and community that would stay with him long after leaving active duty. In this episode of the Tango Tango podcast, host Lloyd Knight sits down with Tyler Bowser, Program Director for Connecting Georgia Veterans, to discuss the experiences that shaped his life and his path back from its lowest point. Tyler reflects on his time in the Air Force, deploying to Kuwait, transitioning into the civilian workforce, losing his daughter Taylor Kate to spinal muscular atrophy, and returning overseas as a contractor in Afghanistan. He also shares how attending more than 40 fallen comrade ceremonies made him realize that he was not healing from his pain, he was hiding from it. They also discuss Tyler’s struggle with alcohol, homelessness, and undiagnosed…
inventory visibility
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October 5, 2026

Enterprise Unleashed: Rethinking the Transformation Playbook

Enterprise Unleashed: Rethinking the Transformation Playbook Enterprise transformation does not start with technology. It starts with understanding the business problem you are trying to solve. John Cusick explains why organizations often struggle with implementations when they focus on selecting systems before defining outcomes, and why successful transformation requires rethinking processes, improving data foundations, and designing technology around the way the business needs to operate. In this episode of Supply Chain Now, Scott Luton speaks with Wiley Jones, Co-Founder and CEO of Doss, and John Cusick, President of Echo Park Consulting, about how AI-native solutions are changing enterprise implementations and why companies need a new playbook for transformation. They explore why traditional ERP approaches often fail, how best-of-breed technology strategies are becoming more practical, and why organizations should focus on business outcomes instead of forcing their processes into rigid platforms. John and Wiley discuss how companies can use flexible architectures, better data management, and AI-enabled capabilities to create systems that evolve alongside the business. John also explains how agentic implementation is changing the role of technology teams and consultants by accelerating tasks like data mapping, configuration, integration, and testing while allowing humans to focus on validation, judgment, and process design. The…
digital product passports
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October 2, 2026

The Buzz: Unlocking the Potential of Digital Product Passports

The Buzz: Unlocking the Potential of Digital Product Passports What if every product came with a digital story, one that followed it from raw materials and manufacturing through use, repair, reuse, and ultimately its next life? In this episode of The Buzz, Scott Luton and Marty Parker welcome Marion Rouzeaud, founder of DiPPa and author of DiPPa: Rethinking the Way We Buy Things with Digital Product Passports, for a timely conversation about digital product passports (DPPs), circularity, and the future of manufacturing. Scott, Marty, and Marion explore why digital product passports have the potential to become far more than another compliance requirement. Marion explains how DPPs can create a living digital record for products, giving manufacturers, consumers, repairers, recyclers, and other stakeholders access to trusted information throughout the product lifecycle. The conversation also examines the growing role of AI and automation in manufacturing, how companies are navigating cost pressures and supply chain complexity, and why collecting customer feedback means little without action. Marion walks through her DEPA framework and explains how organizations can connect product strategy, sustainability, data, and circularity to rethink not only how products are made but what happens to them after they enter the market. Key Takeaways…
consultoría especializada
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October 1, 2026

Cómo elegir al consultor adecuado para tu cadena de suministro

Cómo elegir al consultor adecuado para tu cadena de suministro ¿Cómo está cambiando la industria de la consultoría a medida que la tecnología, la IA y las nuevas expectativas de los clientes están transformando el mercado? En este episodio de Supply Chain Now, Scott W. Luton habla con Amber Salley, fundadora y directora general de Amber Salley Advisory Group, sobre cómo está cambiando el panorama de la consultoría y qué deben considerar los líderes de la cadena de suministro al momento de contratar experiencia externa. Con experiencia profesional en IBM, como consultora en Booz & Company y Accenture, analista en Gartner y ejecutiva en una empresa de tecnología, Amber comparte su perspectiva sobre por qué los modelos tradicionales de consultoría están enfrentando cada vez más presión, cómo la IA está acelerando cambios que ya estaban ocurriendo y por qué la especialización es más importante que nunca. El episodio también explora por qué las empresas están optando por inversiones tecnológicas más pequeñas, resultados más rápidos y asesoría enfocada en la toma de decisiones. Amber también explica cómo deben adaptarse las firmas de consultoría, qué les depara el futuro a los modelos de precios basados en resultados y por qué las organizaciones…

On-Demand Webinars

supplier performance
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October 26, 2026

The Cost of Skipping the Audit: Why Site Scans Should Come Before Every Pallet, Crate, or Wood Packaging RFQ

Audit first. Source second. Many organizations start their pallet program evaluation with an RFQ or RFP. But without a clear picture of current operations, usage patterns, specification engineering, supplier performance, and site-specific needs, procurement teams often limit the value they can actually achieve. Join Supply Chain Now & Pallet Alliance for a look at why an audit-first approach to pallet procurement and management outperforms traditional sourcing events. We’ll show how comprehensive site scans, operational benchmarking, and industry data uncover opportunities an RFQ alone will miss which are often significant ones. During this webinar, we’ll show how Pallet Alliance helps companies identify: Opportunities to standardize and optimize pallet specifications across multiple facilities Redundant costs and operational inefficiencies hidden within existing programs Site-to-site performance variations that impact overall spend Freight and logistics optimization opportunities Repair, recycling, and pallet recovery improvements Supplier consolidation and strategic procurement opportunities How benchmarking first turns those discoveries into sustainable, long-term value Whether you oversee procurement, supply chain, operations, logistics, or packaging engineering, this session will give you practical strategies for turning pallet procurement from a transactional purchase into a data-driven initiative built on efficiency, cost reduction, and continuous improvement. Before you ask suppliers for pricing, make sure…
trusted data
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October 20, 2026

The Real ROI of AI Analytics: Better Questions, Trusted Answers, Measurable Results

Supply chain leaders have more data than ever, spread across procurement, planning, logistics, and finance. Much of that data is also exchanged with a wide network of suppliers, carriers, and partners, where even a wrong number can create real commercial risk. Yet many AI initiatives still struggle to show a provable return because the tools are only as good as the fragmented data beneath them. Adding an AI tool is easy. Changing how a business uses and trusts its data is harder, and that is where the real value sits. Hosted by Scott Luton and Kim Reuter of Supply Chain Now, this session features Amra Dorjbayar of Actian and Jan Fransoo of Tilburg University. Together, they will separate what genuinely moves the needle from what merely sounds good, drawing on real-world deployments. The conversation includes a customer rollout used every week for months: data usage nearly doubled once it became easier to access, while automation eliminated several days of manual work for finance each month and gave analysts more time to focus on insights. The session also offers an honest look at what it takes to build trust in data and deliver measurable ROI. What You Will Learn: • How…
freight audit and pay
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October 7, 2026

The Four Eras of Freight Audit: How we got here, and why the Control Era (finally) changes everything

Freight audit and pay is like the diet industry. It’s a category that thrives precisely because it never resolves the underlying problem. For 120 years it has reinvented itself without ever fixing the shipment: the payment era, when banks matched invoices to posted rates; the audit era, when gain-share auditors got paid to find the same carrier errors month after month; and the data era, when those invoices became dashboards. Today’s AI audit startups are the last chapter of that story, not a new one. We are now in the fourth era: the control era. Shipping AI makes it possible for a single platform to connect every upstream decision, from delivery promise to carrier selection to execution, evaluate the shipment in real time, and close the financial loop automatically. Only the provider that holds the shipment’s system of record can do this, which is why Shipium is pivotal to this era. Join Scott Luton and Jake Barr alongside Shipium’s Kris Gösser and Tim Meester to learn how the four eras brought us here and how Always-On Audit connects the entire shipment lifecycle from promise to payment, mitigating discrepancies during execution rather than weeks after the invoice is reconciled. Key takeaways…
supply chain visibility
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October 1, 2026

You Can’t Manage What You Can’t See: Using Visibility, KPIs, and AI to Optimize Logistics Operations

In today’s supply chains, every movement, handoff, and delay has a direct impact on cost, efficiency, and production continuity. For manufacturers operating at scale, maintaining visibility across carriers, yards, inventory, and transportation networks is critical to preventing disruptions and meeting performance expectations. Join Supply Chain Now, Kaleris, and materials logistics expert Ken Moore of Subaru of Indiana Automotive as they discuss his team’s journey from manual yard tracking and spreadsheets to a highly visible, data-driven logistics operation spanning multiple facilities, thousands of trailer locations, and hundreds of daily trailer movements. Learn how yard management, KPI-driven oversight, trailer tracking, and emerging AI capabilities are helping Ken’s department improve operational visibility, manage costs, optimize resources, and keep production moving. This conversation will explore practical lessons learned, best practices for measuring logistics performance, and how technology can help supply chain teams make faster, more informed decisions without losing the critical human expertise needed to drive results. Webinar Key Takeaways: •Why visibility is the foundation for controlling logistics costs, resources, and operational performance. •How a material logistics team evolved from spreadsheets, radio calls, and manual processes to a connected, data-driven logistics operation. •Best practices for establishing meaningful KPIs that drive accountability and continuous improvement.…
commercial terms
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October 1, 2026

Demand Volatility Isn’t Just a Forecasting Problem: How One Distributor Unlocked Capacity Without CapEx

Demand volatility is often treated as an operations problem—but the root cause may be commercial. Order patterns, promotional calendars, and end-of-period buying spikes can force businesses to add trucks, inventory, space, and labor while margin absorbs the cost. In this webinar, Supply Chain Now hosts Scott Luton and Karin Bursa join Mark Gilham of Enable to examine how one consumer goods distributor changed its commercial terms to reshape customer ordering behavior. The result: smoother demand, greater capacity from existing assets, lower operational strain, and improved profitability—without additional capital investment. Mark will break down what changed, why it worked, and how supply chain, commercial, and finance leaders can identify similar opportunities in their own businesses. Webinar Key Takeaways: – Why demand volatility usually originates in commercial terms, and how to tell whether yours does – How changing customer buying behavior creates capacity without capital expenditure – The mechanics of the case study: what changed, what the results were, over what timeframe – How to model the full value of a behavioral change across margin, cost-to-serve, and service levels – Where to look first in your own business, and how to build the case with commercial and finance Whether you’re carrying the…
autonomous supply chain
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September 23, 2026

Operational AI in the Supply Chain: How Context Empowers Agents and Humans to Operate Side by Side

The path to autonomous supply chain operations requires more than just transparency and generic AI solutions. It requires technologies that understand your company’s operational realities—a connecting link that ties together all your internal silos, external suppliers, and customers to create a contextual foundation for coordinated, autonomous AI agents that collaborate with humans. In this Supply Chain Now and Celonis webinar, hosted by Scott Luton and Jake Barr, Alejandra Quinones and Christoph Schettler of Celonis will explore how creating this unique operational context enables human experts and AI agents alike to understand past performance, monitor current operations, and make better decisions about future “what if” scenarios. This contextual foundation helps ensure AI agents act appropriately within defined parameters while accelerating decision making across your entire value chain. Key Takeaways: Why generic AI fails without an understanding of your organization’s unique operational DNA How operational context bridges departmental silos and drives cross functional collaboration Best practices for establishing a context layer that supports autonomous decision making
labor cost management
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September 15, 2026

Labor Is a Margin Decision: How Reyes Coca-Cola Bottling Spent a Decade Making It Stick

Reyes Coca-Cola Bottling has spent a decade getting to a place most operators never reach: labor performance that drives financial outcomes, not just an operations metric. In this webinar hosted by Scott Luton & Kim Reuter, John Ferrell, Field Operations Manager at Reyes Coca-Cola Bottling, and Richard Knight, Senior Director of Solutions at Easy Metrics, will share what that looks like in practice, and what other leaders can learn from it. The conversation centers on cost and margin rather than throughput alone, and on how leading operators are reframing labor performance as a financial lever rather than a productivity one. At Reyes, that reframe took both: unified data practices, where integrating labor and workflow data exposed exactly where time and cost were going each day, and the mindset shifts and phased rollout that made it hold. John and Richard will get into why the financial outcome depended on the second as much as the first. A firsthand story rounds out the discussion: using efficiency gains to support and strengthen the workforce, with less overtime and more normalized workdays, not just a better balance sheet. The discussion will also touch on how sustained labor performance can inform bigger-picture decisions, including how…
SAP Business AI
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September 15, 2026

SAP AI Inside the Supply Chain: From Silo to Orchestration

SAP AI Inside the Supply Chain: From Silo to Orchestration Supply chain leaders are uniquely positioned to drive transformation. Advances in agentic AI have opened a window to reimagine how supply chains operate — moving from reactive firefighting to intelligent, autonomous orchestration. This Supply Chain Now webinar presents SAP’s vision for Autonomous Supply Chain Management — where AI agents, rich business data, and end-to-end applications work together to anticipate change, unify planning and execution, and unlock continuous value. Built on Joule and the SAP Business AI Platform, the Autonomous Suite spans the full supply chain lifecycle across Design, Plan, Buy, Make, Deliver, and Operate. Join us to explore real-world agent capabilities, industry-specific outcomes, and how governance and sustainability are built into every process from the ground up. Webinar Key Takeaways: Why standalone AI fails supply chains — and what makes SAP’s approach different How Joule and AI agents coordinate intent, data, and action across the enterprise Industry-specific autonomous capabilities and real-world performance benchmarks How governance, compliance, and sustainability are embedded — not added as an afterthought
supply chain intelligence
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September 4, 2026

Unlocking N-tier Intelligence For Better Supply Chain Decisions

Most organizations understand their direct suppliers. Far fewer understand the suppliers behind them. As supply chains become more complex, the greatest risks often originate well beyond Tier 1, from critical sub-tier suppliers, shared manufacturing dependencies, geopolitical exposure, raw material shortages and single points of failure that remain invisible until disruption occurs. Join Sphera and Supply Chain Now to explore why leading organizations are adopting an N-tier approach to supply chain risk management. We’ll discuss how greater supply chain transparency enables organizations to uncover hidden dependencies, understand the true impact of supplier risk on products and operations, and make faster, more informed decisions before disruption affects the business. Whether you’re responsible for procurement, sourcing, supply chain operations or enterprise risk, you’ll gain practical insights into how N-tier intelligence is helping organizations move beyond reactive risk monitoring towards proactive supply chain resilience. You’ll learn: Why taking a product-first approach to supply chain intelligence delivers more actionable insights than monitoring suppliers alone. Why understanding your supply chain beyond Tier 1 is becoming essential for managing operational and business risk. How to uncover hidden supplier dependencies, concentration risk and single points of failure before they lead to disruption. How to connect supplier intelligence to…
agentic AI
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September 3, 2026

$2.5B in 72 Hours: What Agentic AI Looks Like When It Actually Works

95% of enterprise agentic AI pilots never deliver ROI (MIT, 2025). The gap isn’t ambition — it’s the jump from a model that works in a sandbox to an agent trusted to act on the plant floor, inside the systems your team already runs on. This session, with host Scott Luton and featured guests Vika Smilansky and Marc Amarillas with DataRobot, breaks down what that jump actually takes, and what it looks like solved, with agents orchestrated across the value chain, not in isolated silos: – Supply chain: multi-tier supplier risk and tariff exposure caught before a single-source failure becomes a line-down event – Plant operations: bottlenecks and downtime caught before they hit the shift report – Aftermarket: warranty leakage and reactive dispatch turned back into retained margin We’ll ground our conversation in real use cases, including a tariff signal that put $2.5B in revenue at risk, resolved in 72 hours instead of weeks, with a human signing off at every step. Not a pilot. Not a dashboard. A production-grade agent workforce — connecting planning, operations, and service to move manufacturers from reactive to proactive. Webinar Key Takeaways: Understand why 95% of agentic AI pilots fail — and the specific…
freight volatility
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August 18, 2026

From Disruption to Stability: Building Resilient Logistics Solutions in a Rapidly Changing Global Market

What’s costing companies millions right now? Tariff changes. Customs compliance risks. Ocean freight disruptions. Air cargo volatility. Security threats. Join industry experts Henrik Holm and Linda Moran, and hosts Scott Luton and Jake Barr, as they break down the latest market developments and share practical strategies to help businesses navigate today’s rapidly changing global trade environment. Watch Now On Demand!
automotive manufacturing
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August 17, 2026

From Volume to Resilience: How Automotive Supply Chains Are Adapting to a New Market Reality

The automotive industry is entering a new era. Rising vehicle costs, shifting consumer demand, evolving electrification strategies, and ongoing geopolitical uncertainty are reshaping the market. As automakers adapt to slower growth and greater volatility, supply chain performance has become a critical competitive differentiator. In this webinar, Supply Chain Now and DP World will explore how leading OEMs and suppliers are building resilient, production-ready supply chains across North America. Attendees will learn how integrated logistics, strategic inventory positioning, cross-border execution, and real-time visibility help reduce risk, improve plant uptime, and maintain production continuity in an increasingly complex operating environment. As the industry shifts from maximizing volume to maximizing resilience, the organizations that adapt fastest will be best positioned to compete in the next chapter of automotive manufacturing.
digital ecosystems
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August 11, 2026

The Automotive Industry’s Next Digital Breakthrough

The automotive industry is entering a new era of supply chain collaboration; one driven by connected data, shared intelligence, and standardized digital ecosystems.   In this special webinar, Scott Luton of Supply Chain Now sits down with Kevin Piotrowski and Jim Liegghio of Automotive Industry Action Group to explore the major trends reshaping automotive supply chains and why CATENA-X is rapidly becoming one of the industry’s most important transformation initiatives.   As the official North America hub for CATENA-X, AIAG is helping OEMs, suppliers, and technology providers move beyond disconnected systems and fragmented data toward secure, standardized collaboration across the value chain. The conversation will unpack why data sharing is no longer optional, how leading organizations are connecting systems that were never designed to work together, and why CATENA-X momentum continues to accelerate globally.   Scott, Kevin, and Jim will also discuss practical use cases already delivering measurable results across supply chain visibility, quality, efficiency, traceability, and corporate responsibility, as well as what supply chain leaders should do now to prepare for evolving OEM expectations and digital requirements.   Whether you are already exploring CATENA-X or simply trying to better understand the future of automotive supply chain collaboration, this session…
AI forecasting
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July 31, 2026

Peak Reality Check: What Shippers, Analysts, and AI Models Are Predicting for 2026

Peak season planning would be easy if everyone agreed on what was coming. They don’t. Shippers are telling us one thing. AI forecasting models are predicting another. Industry researchers are seeing signals that don’t always match either perspective. So what should logistics leaders actually prepare for? In this webinar, we’ll bring together three unique perspectives on Peak 2026: findings from our recent survey of industry professionals (hot off the presses!), the latest industry research, as well as forecasts from leading AI models. You’ll learn: -What shippers are most concerned about heading into Peak 2026 -Which risks have grown since last year -Where AI forecasts and human expectations diverge -The trends researchers believe deserve more attention -How to build a peak season strategy that works for you Peak 2026 is coming whether the forecasts agree or not. Join us to explore where your peers, industry researchers, and AI forecasts align, where they differ, and what it means for your Peak 2026 planning.
supply chain disruption
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July 29, 2026

The Future of Supply Chains: Where Talent Meets Technology

The events of the past five years have made one thing unmistakably clear: the supply chain has reached a defining inflection point. The technology, talent management strategies, and operating models that delivered success in the past are giving way to new priorities centered on speed, resilience, continuous intelligence, and data-driven decision-making. For decades, supply chains were viewed much like the plumbing in your home—essential, reliable, predictable, and largely invisible. That changed when a series of global disruptions exposed just how critical supply chain performance is to business success. The “pipes” broke, and the impact was sudden and extreme. From the pandemic and geopolitical instability to port congestion, inflation, cyber threats, extreme weather events, and the rapid emergence of artificial intelligence, supply chain leaders have been called upon to navigate unprecedented complexity while maintaining business continuity. As a result, the supply chain has moved from the back office to the boardroom. No longer defined simply by buying, making, and shipping products, leading organizations recognize the supply chain as a strategic capability—one that drives growth, strengthens resilience, enhances customer experience, enables innovation, and creates competitive advantage. And now, the supply chain sits at the intersection of two unstoppable forces: talent and technology.…

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