What’s going on with the UPS and Teamsters negotiations? And in global trade markets? In today’s business buzz episode, host Scott Luton shares a variety of business observations and interesting news stories that are at top of mind for supply chain and business professionals. Also, listen for surprise appearances from two return guests for a few new podcast recommendations for your listening pleasure!
More Podcast Episodes
Red Sea
Podcast
January 12, 2024
Supply Chain Buzz 2024 Kickoff: Red Sea Tensions, Manufacturing Contractions, and Beer Challenges
The Buzz is Supply Chain Now’s regular Monday livestream, held at 12 noon ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience! Welcome to 2024! In this first Buzz of the new year, hosts Scott Luton and Greg White discuss some of the top news stories and trends in supply chain and industry today. Listen in and learn more about: The latest updates regarding the Red Sea, and the ramifications that continue to deepen due to attacks on vessels by Houthi rebels The latest Purchasing Manager’s Index from ISM, indicating contraction in manufacturing growth in December 2023 Predictions for the start-up market in 2024 How 2023 was a tough year for beer And more!
consumer behavior
Podcast
November 17, 2025
Decoding Loyalty: What the Latest Research Reveals About Repeat Buyers
In this episode of Supply Chain Now, host Scott Luton and special guest co-host Tevon E. Taylor welcome Lori Boyer, Head of Content Marketing at EasyPost, to unpack the post-purchase experience (tracking, claims, and returns) and how owning these moments drives loyalty and repeat purchase. Drawing on fresh consumer research, Lori explains why reliability and flexibility now outrank “free,” why brands, not carriers, are held responsible for delivery outcomes, and how proactive notifications can double as high-performing marketing touchpoints. Together, the panel dives into practical plays shippers can run today: cutting “where is my order?” calls with automated, branded tracking; removing friction with one-click USPS claims filing; and turning adverse events into brand-building recoveries. They also explore modern return realities. From fraud and “keep-the-item” policies to sustainability pressures, and how to reduce returns at the source with better product information, sizing guidance, and segmentation. If you ship anything in 2025, this fast-moving conversation is a field guide to protecting your brand promise after the buy button. This episode is hosted by Scott Luton and Tevon Taylor, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. Additional Links & Resources Check out all the great resources and information mentioned…