In this episode of Supply Chain Now, Scott Luton sits down with two leaders shaping the future of reverse logistics from the floor to the classroom: Troy Campbell, Director of Reverse Logistics Centers at The Home Depot, and Dr. Glenn Richey, Jr., Harbert Eminent Scholar in Supply Chain Management at Auburn University. Troy opens the doors to Home Depot’s four Reverse Logistics Centers: Phoenix, Pittston (PA), McDonough (GA), and Indianapolis, showing why a people-first culture remains the operating system for returns at scale. He gets real about “automation when the box isn’t a box,” how rethinking inbound flows through 3PLs reduces touches and transportation cost, and why simple vendor conversations (like consolidating daily pallets into a single weekly load) can unlock outsized impact. His north star: make associates’ days easier, and the entire reverse network improves. Glenn zooms out to the macro shifts: the move from minimizing returns to maximizing returns within a circular economy, generative AI for scenario planning and real-time decision support, and reverse logistics as the operational backbone of sustainability. He maps the skills the next workforce will need, calls for clearer industry coding to separate reverse data from forward logistics, and outlines how universities can build…

The future of energy is changing fast — and Schneider Electric is leading the way. In this episode of Supply Chain Now, Scott Luton reflects on the recent Schneider Electric Innovation Summit North America 2025 in Las Vegas, where 2,500+ leaders gathered to tackle skyrocketing energy demand, AI-driven power consumption, and the urgent need to modernize our grid. Listen in as Scott shares his top takeaways — the why, the what, and the so what — including: How AI is driving massive new energy needs Schneider Electric’s breakthroughs in electrification, automation & digital intelligence Why energy efficiency is quickly becoming much more than a competitive advantage Discover why Schneider Electric is the trusted energy technology partner shaping the future.   This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Learn more about Schneider Electric Learn more about our hosts Want more Supply Chain Now? We know you can’t get enough Supply Chain Now! Don’t miss a single episode, livestream, or webinar: Watch and listen to more Supply Chain Now episodes here Subscribe to Supply Chain…