Joining us for this episode of Supply Chain Now is Mike Griswold, Vice President of Research for Retail at Gartner. Here, we discuss Gartner’s Top 10 Strategic Technology Trends for 2024 – a list of key innovations that can help organizations accelerate towards their business goals in the fast-evolving age of AI. Of these 10, Griswold deep dives into the three that he believes supply chain professionals and supply chain organizations need to be most aware of: #1 – Sustainable Technology: With customers paying ever greater attention to DE&I, environmental and governance practices, one wrong step could have catastrophic consequences. So, how can technologies play a role in enhancing sustainability practices and ensuring enterprises don’t end up in the limelight for the wrong reasons? #2 – Democratized Generative AI: Goldman Sachs reports that investment in AI globally should approach $200 billion just by 2025. So, how can everyone leverage AI to achieve more and be more successful, not just the technologists? What are the risks, and what are the opportunities? #3 – Augmented Connected Workforce: One of the biggest challenges facing the supply chain industry is attracting and retaining top talent. So, what role can technologies play in improving competency…

In this episode of Supply Chain Now, Scott Luton welcomes Angie Jula, Director of Product Management, and Matt Brolsma, Sr. Manager of Product Marketing at SPS Commerce, to discuss how AI and automation are transforming retail supply chains. Angie draws on more than a decade in product leadership, while Matt brings cross-functional expertise from both supplier and buyer perspectives. Together, they share how retailers can transform clean, connected data into actionable insights that enhance demand forecasting, supplier collaboration, and pricing strategy, all while reducing manual work that slows down their teams. From tackling organizational silos with cross-functional dashboards to equipping executives with real-time visibility, Angie and Matt emphasize why AI is no longer optional; it’s a strategic imperative. They highlight case studies on supplier scorecarding, automation-driven fill rates, and proactive exception management, showing how early adopters are gaining competitive advantages in resilience, agility, and customer loyalty. This discussion is a roadmap for retailers navigating tariffs, disruptions, and the rising expectations of today’s consumers.   This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show:   Connect…