In this new episode of Supply Chain Now, hosts Scott Luton and Billy Ray Taylor are joined by Chris Kupillas and Carly Bly from BlueGrace Logistics to unpack effective supply chain management and discover strategies that lead to significant cost savings and enhanced operational efficiencies. Listen in as Chris and Carly discuss the importance of a customer-centered approach to logistics, emphasizing transparency, and communication in identifying and mitigating cost drivers in transportation networks. They share expert insights on simplifying processes to maximize efficiency, leveraging technologies, and fostering collaborative relationships with key supply chain partners. This episode also features a unique segment on Blue Grace’s creative approach to marketing and stakeholder engagement, including a fascinating glimpse into a comic book designed to highlight “villains” in the supply chain. Tune in to learn how aligning business strategy with customer needs and internal capabilities can transform your supply chain operations.

In this episode of Supply Chain Now, host Scott Luton sits down with two industry leaders shaping the future of reverse logistics and circular supply chains. Joining the conversation are Sean Cleland, Vice President of Mobility and Asset Recovery at B-Stock, and Rich Bulger, Founder and Chief Circularity Officer at All Things Circular. Sean shares how B-Stock has pioneered the secondary market for retailers and brands, using data and AI to transform returns from a tactical afterthought into a strategic advantage. He explores how mobile technology sets the pace for the broader supply chain, why retailers like Best Buy are rethinking refurbished and resale programs, and how companies are shifting toward proactive planning and insourcing to better manage reverse flows. Rich reflects on his journey from building billion-dollar trade-in programs at Verizon and Cisco to launching All Things Circular, a platform dedicated to education, collaboration, and innovation in reverse logistics. He highlights the evolution of returns as a revenue driver, the urgent need for new training and curricula, and the importance of circular thinking in addressing a $1.6 trillion challenge. Together, Sean and Rich offer a candid look at where reverse logistics is headed, the role of AI in predicting…