What does it take to deliver hope in the middle of crisis? In this powerful episode of Logistics with Purpose®, we spotlight the life-changing work of Lifting Hands International, a humanitarian organization providing critical aid to displaced communities around the world — with a focused lens on the ongoing crisis in Ukraine. Join us for an inspiring conversation with Hayley Smith, Founder and Director of Lifting Hands International, and Ihor Tereshchenko, the organization’s Ukraine Director. Together, they share deeply personal origin stories, the realities of operating humanitarian logistics in conflict zones, and the profound role that community-driven aid plays in restoring dignity and hope. This episode goes beyond headlines to explore: The logistical complexities of delivering aid in active conflict zones Why local partnerships and community trust are essential to humanitarian success The often-overlooked role of mental health support for displaced individuals How everyday people can take meaningful action to support global humanitarian efforts At its core, this conversation is a reminder that logistics isn’t just about moving goods — it’s about moving humanity forward. Every effort matters, and every listener has the power to contribute to positive change.   This episode is hosted by Enrique Alvarez and Kristi Porter,…

In this episode of Whiteboard Wisdom, host Scott Luton welcomes special guest Marcia Williams to the show to discuss five essential customer supply chain metrics that every supply chain professional must master. Marcia Williams, a managing partner at USM Supply Chain with 18 years of experience, provides practical explanations and insights into each metric’s importance and calculation. Watch and discover the significance of these metrics in optimizing supply chain performance and meeting customer expectations, and learn how you can apply these metrics in your own supply chain operations.