In this episode of Supply Chain Now, Scott Luton welcomes Mike Griswold, Vice President Analyst at Gartner, for a conversation on the future of supply chains. Mike explains why reverse logistics and returns management are now critical, how AI-powered demand sensing improves agility, and why organizations must treat reverse supply chains with the same discipline as forward ones. He also shares predictions on AI certification in hiring and the risk of losing soft skills as technology takes on a bigger role. Using football as a lens, Mike highlights resilience from the Buffalo Bills, core focus from the Ravens, and orchestration from the Patriots—lessons supply chain leaders can apply directly. He also previews Gartner’s Planning Summits, where strategy meets hands-on execution. From tackling fraud in returns to preparing talent for an AI-driven future, this episode offers clear takeaways for balancing technology, people, and process.   This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Connect with Mike Griswold Learn more about Gartner Learn more about our hosts Want more Supply Chain Now? We know you can’t…

What does it take to climb the tallest mountain in Africa — and why would someone take on that challenge in honor of a loved one? In this inspiring episode of Logistics With Purpose®️, we sit down with Kieran Purtill to unpack his extraordinary journey to the summit of Mount Kilimanjaro, a climb driven by love, loss, and purpose. Kieran shares the deeply personal motivation behind the expedition — honoring his late mother — and how her legacy shaped every step of the journey. We dive into the physical, logistical, and emotional realities of preparing for and completing such a demanding climb, from months of training to the critical role of teamwork and support along the way. Kieran also reflects on the powerful lessons he learned about resilience, perseverance, mental strength, and community when facing adversity at altitude. Whether you’re an adventurer, someone navigating loss, or simply looking for inspiration to pursue a meaningful goal, this conversation will challenge you to reflect on your own purpose — and remind you that courage and connection can carry you further than you ever imagined.   This episode is hosted by Enrique Alvarez and Kristi Porter, and produced by Trisha Cordes, Joshua Miranda,…