In this episode of Supply Chain Now, Scott Luton welcomes Mike Griswold, Vice President Analyst at Gartner, for a conversation on the future of supply chains. Mike explains why reverse logistics and returns management are now critical, how AI-powered demand sensing improves agility, and why organizations must treat reverse supply chains with the same discipline as forward ones. He also shares predictions on AI certification in hiring and the risk of losing soft skills as technology takes on a bigger role. Using football as a lens, Mike highlights resilience from the Buffalo Bills, core focus from the Ravens, and orchestration from the Patriots—lessons supply chain leaders can apply directly. He also previews Gartner’s Planning Summits, where strategy meets hands-on execution. From tackling fraud in returns to preparing talent for an AI-driven future, this episode offers clear takeaways for balancing technology, people, and process.   This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Connect with Mike Griswold Learn more about Gartner Learn more about our hosts Want more Supply Chain Now? We know you can’t…

As we conclude the celebration of Earth Month in 2024, hosts Kristi Porter and Nuria Sierra welcome you to this episode of Logistics With Purpose, as Chris Forbes, co-founder of The Cheeky Panda, discusses the company’s journey and commitment to sustainability. The Cheeky Panda, a UK-based startup, produces household products like toilet paper and baby wipes from bamboo, the world’s fastest-growing plant. Forbes explains that the idea was born out of a desire to create a sustainable, high-quality product that could easily replace everyday essentials. The company, which distributes in 27 countries, has faced challenges such as working capital and supply chain management. Listen and learn as Forbes emphasizes the importance of small, sustainable choices in everyday life, and encourages consumers to question their need for plastic and opt for recyclable alternatives.