In this new episode of Supply Chain Now, hosts Scott Luton and Billy Ray Taylor are joined by Chris Kupillas and Carly Bly from BlueGrace Logistics to unpack effective supply chain management and discover strategies that lead to significant cost savings and enhanced operational efficiencies. Listen in as Chris and Carly discuss the importance of a customer-centered approach to logistics, emphasizing transparency, and communication in identifying and mitigating cost drivers in transportation networks. They share expert insights on simplifying processes to maximize efficiency, leveraging technologies, and fostering collaborative relationships with key supply chain partners. This episode also features a unique segment on Blue Grace’s creative approach to marketing and stakeholder engagement, including a fascinating glimpse into a comic book designed to highlight “villains” in the supply chain. Tune in to learn how aligning business strategy with customer needs and internal capabilities can transform your supply chain operations.

Selecting the right Transportation Management System (TMS) solution can be crucial for businesses. Finding a solution with the right balance of cost efficiency, visibility, good customer service, scalability, risk management, and analytics can be a difficult decision. Sometimes you get it right- and sometimes you get it wrong! In a recent episode of Supply Chain Now, hosts Scott Luton and Mary Kate Love welcomed Cody Graham, founder and president of Neon Logistics, and Anthony Ceritelli, senior director of Customer Success with Turvo, and discussed their unique business relationship. Neon Logistics initially partnered with Turvo for a TMS implementation but later switched to a different tech platform. However, they found the new platform fell short of their needs and returned to Turvo. The switch to the new platform cost Neon Logistics around $1 million in total costs, including time, additional vendors, and lost revenue from customers. Join us for this conversation, and learn from Graham’s unique experience. Find out more about how it’s not just about implementing a software solution; it’s about choosing a strategic tool and partner that aligns with the organization’s goals and values, and facilitates continuous improvement in the supply chain.