In this episode of Supply Chain Now, Scott Luton sits down with two leaders shaping the future of reverse logistics from the floor to the classroom: Troy Campbell, Director of Reverse Logistics Centers at The Home Depot, and Dr. Glenn Richey, Jr., Harbert Eminent Scholar in Supply Chain Management at Auburn University. Troy opens the doors to Home Depot’s four Reverse Logistics Centers: Phoenix, Pittston (PA), McDonough (GA), and Indianapolis, showing why a people-first culture remains the operating system for returns at scale. He gets real about “automation when the box isn’t a box,” how rethinking inbound flows through 3PLs reduces touches and transportation cost, and why simple vendor conversations (like consolidating daily pallets into a single weekly load) can unlock outsized impact. His north star: make associates’ days easier, and the entire reverse network improves. Glenn zooms out to the macro shifts: the move from minimizing returns to maximizing returns within a circular economy, generative AI for scenario planning and real-time decision support, and reverse logistics as the operational backbone of sustainability. He maps the skills the next workforce will need, calls for clearer industry coding to separate reverse data from forward logistics, and outlines how universities can build…

In today’s episode of Supply Chain Now, we present an incisive exploration of the current landscape within the global supply chain sector, focusing particularly on the essential role of leadership in navigating prevailing challenges. Welcome to The Buzz, powered by EasyPost!! Today, hosts Scott Luton and Tandreia Bellamy welcome special guest Marina Mayer, Editor-in-Chief of Food Logistics and Supply & Demand Chain Executive, to discuss the Women in Supply Chain Awards and the upcoming Women in Supply Chain Forum. Listen as they cover: The rising demand for foreign trade zone access The state of the industry report by Colliers Insights from chief people officers on talent strategies The 2025 Women in Supply Chain Awards and the upcoming Women in Supply Chain Forum The importance of communication, strategic thinking, and inclusivity in navigating the complexities of the supply chain industry Join us as we collectively seek to understand the implications of these developments on future supply chain operations.   This episode is hosted by Scott Luton and Tandreia Bellamy, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: With That Said Colliers State…