Returns are no longer just a headache, they’re a strategic opportunity. As the circular economy gains momentum, reverse logistics is quickly becoming one of the most important levers in modern supply chains. In this episode of Supply Chain Now, Scott W. Luton and Deborah Dull are joined by Scot Case, Vice President of Sustainability at the National Retail Federation (NRF), and Tony Sciarrotta, Senior Director of Reverse Logistics and Circularity at NRF, to share key insights from the NRF Rev event and discuss why reverse logistics deserves a seat at the strategy table. The conversation explores how resale, repair, and recycling are moving into the mainstream, and why returns should no longer be treated as a cost center. From the surge in e-commerce returns to increasing legislative pressure through extended producer responsibility, the group breaks down how these forces are changing retail and supply chain operations. Deborah adds perspective on how technology improves visibility and accountability across the returns process. Together, the guests outline practical ways companies can turn reverse logistics into a competitive advantage while improving customer experience and advancing sustainability goals.   This episode is hosted by Scott Luton and Deborah Dull, and produced by Trisha Cordes, Joshua…

Global supply chains are still grappling with the aftermath of COVID-19 and ongoing disruptions caused by international conflicts and economic instability. So, in an era where destabilization has become the new normal, what can organizations do to improve agility and resiliency? In this episode of Supply Chain Now, hosts Scott Luton and Mary Kate Love are joined by supply chain transformation experts Christine Barnhart, Chief Marketing and Industry Officer at Nulogy and Jake Barr, CEO of BlueWorld Supply Chain Consulting to discuss the next steps for industry professionals. Offering actionable advice, the pair explain why supply chain leaders must actively embrace change management, adopting modern methodologies and technologies to enhance operational effectiveness. From the importance of bolstering visibility to understand and take a proactive role in managing supply chain networks, to the integration and interoperability of key technologies and value-add solutions, several essential learnings are shared. For a comprehensive rundown on several priority improvement areas, be sure to catch the full episode.