In this episode of Supply Chain Now, host Scott Luton sits down with two industry leaders shaping the future of reverse logistics and circular supply chains. Joining the conversation are Sean Cleland, Vice President of Mobility and Asset Recovery at B-Stock, and Rich Bulger, Founder and Chief Circularity Officer at All Things Circular. Sean shares how B-Stock has pioneered the secondary market for retailers and brands, using data and AI to transform returns from a tactical afterthought into a strategic advantage. He explores how mobile technology sets the pace for the broader supply chain, why retailers like Best Buy are rethinking refurbished and resale programs, and how companies are shifting toward proactive planning and insourcing to better manage reverse flows. Rich reflects on his journey from building billion-dollar trade-in programs at Verizon and Cisco to launching All Things Circular, a platform dedicated to education, collaboration, and innovation in reverse logistics. He highlights the evolution of returns as a revenue driver, the urgent need for new training and curricula, and the importance of circular thinking in addressing a $1.6 trillion challenge. Together, Sean and Rich offer a candid look at where reverse logistics is headed, the role of AI in predicting…

In this episode of Supply Chain Now, Scott Luton welcomes Alex Pillow, Senior Director of Partnerships & Acquisitions (Corporates & Government Unit) at Moody’s and host of the podcast KYC Decoded, for a practical breakdown of how “know your customer” (KYC), third-party due diligence, and third-party risk management map directly onto modern supply chain realities. Alex demystifies integrated risk assessment, connects KYC practices to supplier onboarding and end-tier visibility, and shares where orchestration logic and high-quality data (master data management, beneficial ownership, and external risk signals) meaningfully cut time-to-decision. Alex explores today’s most active threat patterns: organized fraud at scale, cyber supply-chain intrusions, and freight fraud, and how to translate visibility into action with clear mitigation pathways. Alex also spotlights lessons from investigative journalism (think massive crypto heists executed via vendor compromises), a “good team vs. bad team” mindset for program design, and why continuous improvement or the “infinite game” is the only sustainable posture for risk leaders. If you’re building or leveling up TPRM and supply chain risk programs, this episode is a masterclass in combining people, data, and tooling to get ahead of disruption. This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda,…