Never has such a bright spotlight been shone on the supply chain as a vital strategic component of business success. The industry is undergoing significant transformation across several key areas, from digitalization to sustainability and building resiliency. Sitting down with John Wharff, Senior Sales Engineering Manager at EasyPost, we walk through five critical aspects that organizations must focus on addressing, solving, and optimizing to futureproof their supply chain strategies in 2024 and beyond. 1. Sustainability: Sustainability is no longer a competitive advantage, but an expectation. So, how can companies most successfully embrace sustainable supply chain practices? 2. Returns: According to the National Retail Federation, returns for 2023 totaled 743 billion. So, how can companies make the returns process more efficient and cost effective? 3. Reliability: How can we best improve the performance and reliability of our supply chains, and what performance standards and metrics are both realistic and achievable? 4. Data: How we can access, translate, and use data, not just for better visibility, but to also empower teams with the ability to make more informed decisions? 5. Omnichannel: How important is omnichannel fulfilment, and how can approaches be optimized to cut costs, improve the customer experience, and improve operational…

In an era where artificial intelligence dominates boardroom conversations, global supply chain leaders face a new challenge: separating hype from real, scalable value. As AI becomes an essential part of the enterprise toolkit, organizations are racing to implement it not just for efficiency, but also for empowering teams, making better decisions, and transforming entire value chains. In this episode of Supply Chain Now, Scott Luton sits down with Anouk Schoenmakers, Managing Partner Consulting Solutions at Bluecrux, and Joy Taylor, Managing Director at alliantConsulting, to explore how organizations can move beyond the AI buzz and create meaningful, people-centered transformation across the value chain. Together, they unpack how supply chain leaders can use AI not as a shiny object, but as an enabler of better, faster, and more confident decision-making. Anouk shares why decision intelligence is now a survival skill for modern businesses, and how companies can build the agility and mindset needed to thrive amid constant disruption. Joy offers her perspective on change management and the human side of digital transformation, explaining why technology alone isn’t enough without trust, transparency, and a people-first culture. From decoupling data and decision flows to scaling AI adoption through trust and clarity, they explore actionable…