Rewind the clock to the turn of the century and the technological landscape within warehousing and logistics was a lot less crowded. Today, companies are often faced with an overwhelming choice of solutions, making it more difficult than ever to determine the right tech stack to invest in. It is against this backdrop that Andy Williams and Steve Osburn join the Supply Chain Now podcast, the pair holding vast experience in the field of logistics. As Executive Vice President of Sales for warehouse robotics firm Exotec, Williams draws on two decades of knowledge gained from working in international supply chains and logistics technology. Osburn, meanwhile, brings 25 years of all-round supply chain experience to his role as Managing Director of Accenture’s system automation division. Both experts discuss how their current positions are all about providing answers to complex problems. For Williams, this involves sitting down with organizations and seeing how Exotec can integrate various robotics and technological solutions, including those from third parties, into their warehousing setups. Osburn also enjoys the challenge of negotiating unique logistics scenarios, helping clients take ideas from concept through to implementation. Discussions also center around the impact of the pandemic on retail and warehousing, how…

In this episode of Supply Chain Now, host Scott Luton sits down with two industry leaders shaping the future of reverse logistics and circular supply chains. Joining the conversation are Sean Cleland, Vice President of Mobility and Asset Recovery at B-Stock, and Rich Bulger, Founder and Chief Circularity Officer at All Things Circular. Sean shares how B-Stock has pioneered the secondary market for retailers and brands, using data and AI to transform returns from a tactical afterthought into a strategic advantage. He explores how mobile technology sets the pace for the broader supply chain, why retailers like Best Buy are rethinking refurbished and resale programs, and how companies are shifting toward proactive planning and insourcing to better manage reverse flows. Rich reflects on his journey from building billion-dollar trade-in programs at Verizon and Cisco to launching All Things Circular, a platform dedicated to education, collaboration, and innovation in reverse logistics. He highlights the evolution of returns as a revenue driver, the urgent need for new training and curricula, and the importance of circular thinking in addressing a $1.6 trillion challenge. Together, Sean and Rich offer a candid look at where reverse logistics is headed, the role of AI in predicting…