Joining us for this episode of Supply Chain Now is Mike Griswold, Vice President of Research for Retail at Gartner. Here, we discuss Gartner’s Top 10 Strategic Technology Trends for 2024 – a list of key innovations that can help organizations accelerate towards their business goals in the fast-evolving age of AI. Of these 10, Griswold deep dives into the three that he believes supply chain professionals and supply chain organizations need to be most aware of: #1 – Sustainable Technology: With customers paying ever greater attention to DE&I, environmental and governance practices, one wrong step could have catastrophic consequences. So, how can technologies play a role in enhancing sustainability practices and ensuring enterprises don’t end up in the limelight for the wrong reasons? #2 – Democratized Generative AI: Goldman Sachs reports that investment in AI globally should approach $200 billion just by 2025. So, how can everyone leverage AI to achieve more and be more successful, not just the technologists? What are the risks, and what are the opportunities? #3 – Augmented Connected Workforce: One of the biggest challenges facing the supply chain industry is attracting and retaining top talent. So, what role can technologies play in improving competency…

AI is everywhere in supply chain, but more AI does not always mean better decisions. In this episode, Scott W. Luton and special co-host Mike Griswold, Vice President Analyst at Gartner, sit down with Lindsay Azim, Senior Director Analyst for Supply Chain at Gartner, for a forward-looking conversation on how chief supply chain officers can lead into the autonomous business era. Lindsay shares why AI should not be treated as a standalone strategy, but as an enabler tied to a broader vision for the future. She also previews her Gartner Supply Chain Symposium keynote, centered on three priorities for leaders preparing for what comes next: autonomous-ready operations, autonomous-ready intelligence, and an autonomous-ready workforce. They also discuss the risks of AI sprawl, the importance of stronger human-machine partnerships, and why supply chain leaders need to rethink decision-making through a “decision stack” that combines data, knowledge assets, and human judgment. From documenting tribal knowledge to preparing for “job chaos” rather than a job apocalypse, Lindsay and Mike offer practical insight for leaders navigating disruption, workforce change, and the rising role of versatile talent.   This episode is hosted by Scott Luton and Mike Griswold, and produced by Trisha Cordes, Joshua Miranda, and…