In this episode of Supply Chain Now, Scott Luton welcomes Alex Pillow, Senior Director of Partnerships & Acquisitions (Corporates & Government Unit) at Moody’s and host of the podcast KYC Decoded, for a practical breakdown of how “know your customer” (KYC), third-party due diligence, and third-party risk management map directly onto modern supply chain realities. Alex demystifies integrated risk assessment, connects KYC practices to supplier onboarding and end-tier visibility, and shares where orchestration logic and high-quality data (master data management, beneficial ownership, and external risk signals) meaningfully cut time-to-decision. Alex explores today’s most active threat patterns: organized fraud at scale, cyber supply-chain intrusions, and freight fraud, and how to translate visibility into action with clear mitigation pathways. Alex also spotlights lessons from investigative journalism (think massive crypto heists executed via vendor compromises), a “good team vs. bad team” mindset for program design, and why continuous improvement or the “infinite game” is the only sustainable posture for risk leaders. If you’re building or leveling up TPRM and supply chain risk programs, this episode is a masterclass in combining people, data, and tooling to get ahead of disruption. This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda,…

Join us for an insightful journey into the heart of the beauty industry’s retail supply chain. In this episode of Supply Chain Now, sponsored by Microsoft, hosts Scott Luton and Kevin L. Jackson delve into the intricate world of beauty retail with special guest Caroline Troit, Senior Vice President, Salon Centric, for L’Oreal. Listen in and discover why the retail supply chain is the lifeblood of the beauty industry, powering the seamless delivery of products to millions of independent stylists and salon owners and explore how innovation, sustainability, and the relentless pursuit of efficiency are shaping the future of beauty retail supply chains. Get ready to uncover the strategies and insights driving retail success in the dynamic world of beauty, in this episode, as we hear directly from a leader at the forefront of the industry, Caroline Troit.