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human factor in supply chain
March 4, 2026
Adapt or Be Left Behind: Jorge Morales on Technology, Personal Growth and the Human Core of Supply Chain
At Manifest 2026, Scott Luton spent time with his friend, Jorge Morales, Global Chief Operating Officer of the International Supply Chain Education Alliance (ISCEA), for a conversation that centered not on hype, but on growth. ISCEA is a global certification body serving supply chain professionals around the world. But as Morales put it, “We’re in the knowledge business; but most of all, we’re in the personal growth business.” Through certifications, membership programs, advisory boards, and global events, ISCEA empowers professionals to stay current, expand their networks, and advance their careers. In a volatile era, that mission has never been more relevant. Beyond the AI Hype Cycle When asked about dominant themes from 2025 to 2026, Morales pointed to a shift in how the industry views technology. “Last year we were still in the bubble of the hype of AI,” he said. Many professionals feared being replaced or assumed AI would solve everything overnight. That perspective has matured. “Technology by itself is not what determines your level of success,” Morales explained. “Understanding the basics, knowing how things work; THAT is key.” AI and data tools remain critical across procurement, logistics, manufacturing, planning and more. But success depends on how organizations…
September 25, 2020
This Week on Supply Chain Now: September 21st – 25th
Heading right into October (can you believe it’s next week??) with more great interviews, conversations, livestreams, and episodes! We started the week with a new episode in our Logistics with Purpose series. Pat Plonski joined Scott, Greg, and Enrique to celebrate 50 million books for Africa! On Tuesday, Scott and Greg welcomed Mike Griswold with Gartner back to the podcast as they discussed the top three things to know in supply chain today and tomorrow. We published our Supply Chain Buzz on Wednesday, and Scott and Jamin were happy to welcome Sarah Barnes-Humphrey with Let’s Talk Supply Chain to the show! On Thursday, Greg continued his conversation with Ben Gordon of Cambridge Capital for part two of the interview for TECHquila Sunrise. And Friday, Scott and Greg were excited to welcome one of their favorite Supply Chain News writers, Emma Cosgrove with Supply Chain Dive, to the podcast! Which was your favorite episode? Never miss an episode by subscribing to Supply Chain Now! Make sure you tune in next week for more great conversation, timely topics, and exceptional guests.