Allison Grealis

At the Gartner Supply Chain Planning Summit in Denver, Scott Luton sat down with Sean Elliott, CEO of ToolsGroup, to discuss why uncertainty is no longer something supply chain leaders should fear—and how the right technology can turn volatility into advantage. Elliott brings decades of experience across supply chain execution and planning, a background that shapes his pragmatic leadership philosophy. As he noted, bad plans can cripple even the best execution environments, just as poor execution can undermine well-crafted plans. ToolsGroup’s mission sits squarely at that intersection.   What Makes ToolsGroup Different Elliott described ToolsGroup as one of the few truly probabilistic planning providers in the market. While many vendors claim probabilistic capabilities, most stop at probabilistic forecasting. ToolsGroup goes further by embedding probabilistic thinking across the full breadth of its planning technology. The company’s belief is simple but powerful: uncertainty is not the enemy—it’s an asset. Rather than chasing forecast accuracy for its own sake, ToolsGroup focuses on business outcomes. What planning organizations really care about, Elliott argued, is having the right inventory in the right place at the right time to satisfy customers. Customer satisfaction—driven by availability, pricing, and service—is the ultimate goal. Probabilistic planning enables organizations to…

Change is certainly going to come, and a number of developments are expected to impact the supply chain in 2025. That includes the increased adoption of artificial intelligence (AI) and robotics, investment growth in renewable energy, and momentum gains for nearshoring. No matter what happens in 2025, Supply Chain Now will be there every day to serve as the voice of the industry and keep supply chain podcast listeners informed about the big ideas as well as the little changes that could make a big impact. Ongoing Disruptions Are Set to Impact Industry The question isn’t whether there will be supply chain disruptions in 2025. It’s a matter of when, where, and the cause of the disruption. The International Longshoremen’s Association could go on strike again in January if a contract agreement is not reached. The Houthi could stage more attacks on containerships in the Red Sea at any time. And weather-related disasters could range from deadly ice storms to floods to hurricanes anywhere in the country. “Looking ahead to 2025, we can predict some major shifts and challenges for supply chains. Right now, businesses around the world are facing increasing pressure to adapt to new technologies, environmental impacts, and…