Anne C. O’Connor

Special Guest Blog Post written by Deborah Dull   Imagine it’s launch season in your supply chain, and a team of AI agents is hard at work: coordinating shipments with suppliers, allocating inventory, and handling a missed delivery. It’s hard to go a day without hearing about the latest AI headlines: new LLMs, new applications, new use cases. These discussions are part of my every day. Business leaders and IT teams are eager to explore – and they have a lot of questions… and apprehension. In these discussions, we have found one framework that lands consistently: consider AI agents like new hires, not new software.   Step 1: Hire Like You Mean It Just like hiring humans, this step is about defining what you need. The first decision is the purpose of the role: what problems are you trying to solve? Where are your people overwhelmed? Where is your business growing in coming months? From here, the next decision is to build the business case just like you would for a new headcount. For example, consider the ROI of having a digital employee who can process supplier performance data 24/7. Now, decide on the type of agent that will join…

Tariffs have the entire world on edge, and the Supply Chain Now hosts are staying abreast of the very latest developments on the tariffs front to share them with listeners. But believe it or not, there’s a lot more going on in the world that affects the supply chain industry than tariffs, and Supply Chain Now is keeping listeners informed about all the topics important to them. Tariffs, Of Course, and Government Regulations The Trump administration has cranked up trade tensions with its 145% tariff on most imports from China and the end of the de minimis exemption that allowed packages worth less than $800 to enter the United States duty-free. The Port of Los Angeles, the United States’ largest maritime gateway, is one of the American powerhouses that has been bracing for the impact. Port Executive Director Gene Seroka said on April 24 that he expected within the next two weeks container ship arrivals would “drop by 35% as essentially all shipments out of China for major retailers and manufacturers have ceased, and cargo coming out of Southeast Asia locations is much softer than normal.” At Supply Chain Now, we’re constantly monitoring what’s happening in LA and Washington —…