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May 7, 2025

Understanding the Foundation of Visibility

Most organizations talk about visibility—but few truly achieve it. Are you one of them? In today’s fast-paced, disruption-prone environment, having real-time visibility across your supply chain isn’t a luxury—it’s a necessity. Yet, fewer than 10% of companies surveyed can say they have end-to-end insight into their supply chain operations. So what’s standing in the way? And more importantly—how do you overcome it? “Understanding the Foundation of Visibility” is the first whitepaper in a powerful new series by NCS Partners, designed to help supply chain leaders break down silos, align teams, and turn fragmented data into actionable insight. Download this white paper to learn how to: Identify the five most impactful focus areas for building end-to-end visibility Align leadership and secure cross-functional buy-in to drive transformation Build a clear vision and roadmap to avoid common visibility pitfalls Integrate distributed data sources to enable real-time, actionable insight Promote continuous improvement and communication across teams   Whether you’re just beginning your visbility journey or ready to refine your approach, this foundational guide offers expert-backed strategies used by top-performing organizations.   Download the “Understanding the Foundation of Visbility” white paper here to learn more  
April 17, 2025

Navigating Hidden Freight Costs: Taking Control of Unexpected Charges

Blog Post written by Ohad Azgad, CEO of Cinch Logistics leaders must control costs while maintaining service quality, but hidden freight charges often erode profits due to poor visibility. Cinch analyzed over 7,000 line-item charges from 30+ freight forwarders, brokers, and carriers in FMCG and manufacturing, uncovering three major cost drivers: The Frequency-Impact Paradox Frequent charges like fuel surcharges appear in 14.4% of invoices but contribute just 4.2% of hidden costs. In contrast, customs duties—though present in only 5.8% of invoices—account for 52% of hidden costs. Identifying these patterns helps logistics teams focus on impactful cost reductions. Inconsistent Invoice Terminology Charge names like “Fuel Surcharge” vs. “Bunker Adjustment Factor” vary between carriers, reducing cost visibility and negotiation leverage. Standardizing terminology improves tracking, clarity, and vendor negotiations. Hidden Budget Risks: Customs, Duties & On-Carriage Fees Customs duties account for 46% of hidden costs, while on-carriage fees add 26%, despite appearing in only 4.3% of invoices. These charges are often underestimated during quoting, leading to budget overruns. Proactive management prevents unexpected expenses.   Strategies to Optimize Freight Costs Real-Time Data Analytics: Platforms like Cinch provide charge visibility during quoting, improving cost forecasting and negotiation leverage. Standardized Terminology: Consistent charge names enhance cost…