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May 7, 2021

This Week In Supply Chain Now: May 3rd – 7th

Listen up! We’re kicking May off with some great conversations you won’t want to miss. Take a look back on the latest episodes, interviews, conversations, and livestreams from this week right here. On Monday, we released 3 new episodes! In this episode of Supply Chain Now, Scott welcomes JD Redmon back to the podcast for a frank conversation about accessing the marketing solutions you need, the trend towards diversity marketing and hiring, how to use your voice to achieve what you need, and so much more. On This Week in Business History, Scott Luton explores the genesis of The Clorox Company, from the early entrepreneurial struggles to their international expansion, innovation & growth. On Supply Chain Now en Espanol, Enrique Alvarez welcomed Alex Meza with RioRev Partners to the podcast to talk about growing up in Mexico and the United States, Alex’s professional experience, and trade between the two countries. On Tuesday, we released 2 new episodes! On this episode of TEKTOK Digital Supply Chain Podcast, powered by Supply Chain Now, host Karin Bursa welcomes Jason Tham with Nulogy to the podcast to tackle the question- is your supply chain agile or fragile? On TECHquila Sunrise, host Greg White dives…
reverse logistics
January 28, 2026

Why Can’t America Train Workers for a Trillion-Dollar Industry?

Inside the reverse logistics education gap and the economic blind spot keeping it invisible Special Guest Blog Post written by Deborah Dull   Tony Sciarrotta has been asking the same question at industry conferences for years. As the Senior Director of Circularity and Reverse Logistics at the National Retail Federation, he knows what answer he’s going to get. But he keeps asking anyway. “Anybody in here go to school for returns management, reverse logistics, circularity? Any degrees in those fields the room?” It’s rare that anyone raises their hand. “That’s what’s wrong with our industry,” Sciarrotta told me at NRF Rev this January, the first conference under NRF’s new reverse logistics banner. “We still need to fix it.”   The Numbers That Should Make Headlines Here’s what makes reverse logistics so fascinating: the scale is staggering, but the infrastructure to support it needs to be stronger. According to the National Retail Federation, American retailers processed approximately $890 billion in returns in 2024 which is roughly 17% of all retail sales – and it’s higher for ecommerce. But that number almost certainly understates reality. “We have a fragmented industry,” Sciarrotta explained. “Where are all those returns going? It has to be…