David Burton

Special Guest Blog Post written by Deborah Dull   Imagine it’s launch season in your supply chain, and a team of AI agents is hard at work: coordinating shipments with suppliers, allocating inventory, and handling a missed delivery. It’s hard to go a day without hearing about the latest AI headlines: new LLMs, new applications, new use cases. These discussions are part of my every day. Business leaders and IT teams are eager to explore – and they have a lot of questions… and apprehension. In these discussions, we have found one framework that lands consistently: consider AI agents like new hires, not new software.   Step 1: Hire Like You Mean It Just like hiring humans, this step is about defining what you need. The first decision is the purpose of the role: what problems are you trying to solve? Where are your people overwhelmed? Where is your business growing in coming months? From here, the next decision is to build the business case just like you would for a new headcount. For example, consider the ROI of having a digital employee who can process supplier performance data 24/7. Now, decide on the type of agent that will join…

Stay up to date on all the latest conversations, interviews, and episodes we released this week here at Supply Chain Now! Kelly Barner and Scott Luton brought in the week with an episode of Dial P for Procurement on Supply Chain Now. For this episode, the P in Dial P is for payments. Kelly and Scott welcome Kris Lance with Una and Jim Luff with Chosen Payments, to the show. For Monday’s This Week In Business History, Scott covers the many hats that Ray Kroc wore as he built the Mcdonald’s global brand. On Tuesday, we released another episode of TEKTOK with Karin Bursa and special host Kevin L. Jackson. This episode is all about BLOCKCHAIN, from the basics to process improvements. On Wednesday’s episode of Supply Chain Now, Scott and Greg welcomed Tim Holland, Contingent Workforce and Talent Acquisition Leader and Barb Sexton Vice President, Partner Development for Corporate Services with OMNIA Partners, LIVE to the show as they broadcast from the OMNIA Partners 2021 Connections Event in Miami. Scott and Greg had another opportunity to chat with OMNIA Partners leaders at the 2021 Connections Event as they welcomed Stephen Laratta, Vice President of Partner Development, MRO and Facilities…