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reverse logistics
January 28, 2026

Why Can’t America Train Workers for a Trillion-Dollar Industry?

Inside the reverse logistics education gap and the economic blind spot keeping it invisible Special Guest Blog Post written by Deborah Dull   Tony Sciarrotta has been asking the same question at industry conferences for years. As the Senior Director of Circularity and Reverse Logistics at the National Retail Federation, he knows what answer he’s going to get. But he keeps asking anyway. “Anybody in here go to school for returns management, reverse logistics, circularity? Any degrees in those fields the room?” It’s rare that anyone raises their hand. “That’s what’s wrong with our industry,” Sciarrotta told me at NRF Rev this January, the first conference under NRF’s new reverse logistics banner. “We still need to fix it.”   The Numbers That Should Make Headlines Here’s what makes reverse logistics so fascinating: the scale is staggering, but the infrastructure to support it needs to be stronger. According to the National Retail Federation, American retailers processed approximately $890 billion in returns in 2024 which is roughly 17% of all retail sales – and it’s higher for ecommerce. But that number almost certainly understates reality. “We have a fragmented industry,” Sciarrotta explained. “Where are all those returns going? It has to be…
planning
December 2, 2025

Top 10 Ways a Data Gateway Improves Time to Value Across End-to-End Supply Chains

Special Guest Blog Post written by Mark Holmes with InterSystems   Top 10 Ways a Data Gateway Improves Time to Value Across End-to-End Supply Chains Supply chain practitioners seeking the best way to speed decision intelligence, unify supply chain data, increase operational efficiency, and improve supply chain resilience can benefit from a supply chain data gateway. A data gateway provides unified access to supply chain data from various sources, including enterprise systems, supply chain applications, data feeds, data warehouses, data lakes, data marts, and business entities. Here are the top 10 ways a supply chain data gateway can improve your supply chain performance. Enables You to Identify Inefficiencies and Make Better and Informed Decisions A unified view of your data accelerates informed decision making and provides you with a comprehensive understanding of your supply chain. For example, a supply planner gains accelerated access to customer orders, inventory levels, and transportation schedules, all in one place, to identify inefficiencies and make better informed decisions. Reduces Implementation Times Enterprises and supply chain software providers strive to reduce application implementation times. A data gateway can serve as a front-end for a range of supply chain software applications, speeding and simplifying data ingestion, integration,…