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human factor in supply chain
March 4, 2026
Adapt or Be Left Behind: Jorge Morales on Technology, Personal Growth and the Human Core of Supply Chain
At Manifest 2026, Scott Luton spent time with his friend, Jorge Morales, Global Chief Operating Officer of the International Supply Chain Education Alliance (ISCEA), for a conversation that centered not on hype, but on growth. ISCEA is a global certification body serving supply chain professionals around the world. But as Morales put it, “We’re in the knowledge business; but most of all, we’re in the personal growth business.” Through certifications, membership programs, advisory boards, and global events, ISCEA empowers professionals to stay current, expand their networks, and advance their careers. In a volatile era, that mission has never been more relevant. Beyond the AI Hype Cycle When asked about dominant themes from 2025 to 2026, Morales pointed to a shift in how the industry views technology. “Last year we were still in the bubble of the hype of AI,” he said. Many professionals feared being replaced or assumed AI would solve everything overnight. That perspective has matured. “Technology by itself is not what determines your level of success,” Morales explained. “Understanding the basics, knowing how things work; THAT is key.” AI and data tools remain critical across procurement, logistics, manufacturing, planning and more. But success depends on how organizations…
supply chain war room strategy
February 26, 2026
Inside the Supply Chain War Room: Max Garland on Backup Plans, Delivery Costs & the Human Side of Innovation
At Manifest 2026, Scott Luton shared a cup of coffee with Max Garland, Senior Reporter at Supply Chain Dive, an Informa TechTarget publication, for a boots-on-the-ground perspective from one of the industry’s most plugged-in observers. Garland covers freight, logistics, retail fulfillment, and parcel delivery: the parts of the supply chain where strategy meets reality. And after a bruising 2025, he sees an industry that’s not just reacting anymore. It’s recalibrating. From Plan B to Plan D If 2025 had a theme, Garland says it was contingency planning. “Last year was when a lot of companies were putting together those Plan B’s, Plan C’s, and Plan D’s,” he explained, pointing to tariff upheaval and shifting trade policy that forced leaders into constant reaction mode. Companies prioritized flexibility: diversifying sourcing, adjusting procurement strategies, and preparing for fires wherever they might spark. In 2026, that flexibility remains. But the tone has shifted. Now companies are “firming up their plans, fine-tuning, making sure those back-up plans are cost-effective as well.” It’s no longer just about avoiding disruption; it’s about operating efficiently within it. In other words, supply chain leaders aren’t just jumping over candlesticks anymore (like Jack from the old nursery rhyme). They’re…