Dr. Yossi Sheffi

Another great week here at Supply Chain Now! Have you listened to all the episodes? If not, you can check them all out here: On Monday, Scott and Greg chatted with Jenny Froome and Dominique Zwinkels. Supply Chain Now · “Supply Chain Front & Center: Jenny Froome & Dominique Zwinkels”   Then on Tuesday, we continued in the Logistics with Purpose series and welcomed Jeremy Newhouse with MATTER to the podcast.   Supply Chain Now · “Logistics with Purpose: Jeremy Newhouse with MATTER”   On Wednesday, Scott and Greg tackled the top news in supply chain on the Buzz, and welcomed special guest Rob Lopez with Peach Tree Commercial Capital.   Supply Chain Now · “Supply Chain Buzz with Rob Lopez & Peach Tree Commercial Captial: Manufacturing, Money & More”   Scott and Greg were joined by Lynne Johnson and Joe Barto with AME on Thursday:   Supply Chain Now · “Helping Manufacturers Share, Learn, & Grow: Joe Barto & Lynne Johnson with AME”   And we wrapped up the week as Scott and Greg were joined by Ricahrd Schrade with Automation Intelligence:   Supply Chain Now · “Tomorrow’s Automation Today: Richard Schrade, Co-Founder & President of Automation Intelligence” Which…

Inside the reverse logistics education gap and the economic blind spot keeping it invisible Special Guest Blog Post written by Deborah Dull   Tony Sciarrotta has been asking the same question at industry conferences for years. As the Senior Director of Circularity and Reverse Logistics at the National Retail Federation, he knows what answer he’s going to get. But he keeps asking anyway. “Anybody in here go to school for returns management, reverse logistics, circularity? Any degrees in those fields the room?” It’s rare that anyone raises their hand. “That’s what’s wrong with our industry,” Sciarrotta told me at NRF Rev this January, the first conference under NRF’s new reverse logistics banner. “We still need to fix it.”   The Numbers That Should Make Headlines Here’s what makes reverse logistics so fascinating: the scale is staggering, but the infrastructure to support it needs to be stronger. According to the National Retail Federation, American retailers processed approximately $890 billion in returns in 2024 which is roughly 17% of all retail sales – and it’s higher for ecommerce. But that number almost certainly understates reality. “We have a fragmented industry,” Sciarrotta explained. “Where are all those returns going? It has to be…