Drew Herpich

Special Guest Blog Post written by Deborah Dull   Imagine it’s launch season in your supply chain, and a team of AI agents is hard at work: coordinating shipments with suppliers, allocating inventory, and handling a missed delivery. It’s hard to go a day without hearing about the latest AI headlines: new LLMs, new applications, new use cases. These discussions are part of my every day. Business leaders and IT teams are eager to explore – and they have a lot of questions… and apprehension. In these discussions, we have found one framework that lands consistently: consider AI agents like new hires, not new software.   Step 1: Hire Like You Mean It Just like hiring humans, this step is about defining what you need. The first decision is the purpose of the role: what problems are you trying to solve? Where are your people overwhelmed? Where is your business growing in coming months? From here, the next decision is to build the business case just like you would for a new headcount. For example, consider the ROI of having a digital employee who can process supplier performance data 24/7. Now, decide on the type of agent that will join…

At the 2025 Gartner Supply Chain Planning Summit in Denver, Scott Luton caught up with Justin Siefert, a familiar face in the supply chain community and a leader at John Galt Solutions, a global provider of end-to-end supply chain planning software. From demand and supply planning to inventory and S&OP, John Galt supports organizations across industries with the holistic capabilities needed to thrive in an increasingly unpredictable landscape.   A Company Investing in the Next Generation Before diving into industry trends, Siefert shared an update on one of the programs that sets John Galt apart: its supply chain scholarship program, which awards $10,000 to students pursuing supply chain degrees. This year’s cycle brought in a record number of nominations, with new winners set to be announced in January. It’s an initiative Siefert is proud of—and one that reflects John Galt’s belief in cultivating tomorrow’s leaders.   Old Problems, New Pressures: Planning in a World of Uncertainty When asked about the biggest challenges facing planners today, Siefert didn’t hesitate: uncertainty. While the forms of disruption change—pandemics, geopolitical shifts, demand shocks, evolving portfolios—the underlying challenge remains the same. Planners must anticipate what’s next and respond quickly, often in real time. “No day…