Holly Gotfredson

Special Guest Blog Post written by Deborah Dull   Imagine it’s launch season in your supply chain, and a team of AI agents is hard at work: coordinating shipments with suppliers, allocating inventory, and handling a missed delivery. It’s hard to go a day without hearing about the latest AI headlines: new LLMs, new applications, new use cases. These discussions are part of my every day. Business leaders and IT teams are eager to explore – and they have a lot of questions… and apprehension. In these discussions, we have found one framework that lands consistently: consider AI agents like new hires, not new software.   Step 1: Hire Like You Mean It Just like hiring humans, this step is about defining what you need. The first decision is the purpose of the role: what problems are you trying to solve? Where are your people overwhelmed? Where is your business growing in coming months? From here, the next decision is to build the business case just like you would for a new headcount. For example, consider the ROI of having a digital employee who can process supplier performance data 24/7. Now, decide on the type of agent that will join…

Global trade practitioners face waves of uncertainty with the possibilities of slews of international tariffs and work stoppages at ports on the U.S. East and Gulf coasts. There are other weighty challenges as well, including conflicts in Russia-Ukraine and the Middle East, increasingly dangerous storms, and seasonal capacity strains and congestion. Technology plays an increasingly important role in overcoming the many challenges in the global supply chain. “The evolution of supply chain technology has allowed the shipping industry to enhance its operational capabilities. Automation, real-time tracking, and improved throughput have helped manage the heavy volume growth experienced during the pandemic, but recent challenges have highlighted the need for even more robust strategies,” Karim Jumma, e2open’s vice president of product management, wrote in a contributed SupplyChainBrain article. Jumma cited geopolitical conflicts, extreme weather events, and logistical bottlenecks as examples of challenges that have tested the industry and “increased the need for innovative solutions that prioritize flexibility and data-driven decision-making to mitigate against ongoing disruptions.” Supply Chain Now is highlighting E2open, WCAworld, and DP World, three companies continually working on innovative solutions to global trade’s most pressing challenges. DP World Takes Collaborative Approach to Global Challenges DP World’s marketing material says the…