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May 12, 2025

The Supply Chain Back Office Is Broken

Your TMS and ERP aren’t enough. Despite billions spent on supply chain tech, most teams still run on PDFs, spreadsheets, and email threads—creating manual chaos that slows everything down. This eye-opening white paper reveals how top supply chain teams are using an invisible layer of AI to streamline operations—no dashboards, no extra headcount, no noise.   Download now to learn how to eliminate manual bottlenecks and give logistics teams their time—and sanity—back. Uncover the hidden gems – Manual workflows waste hours and create delays. Learn how to fix it fast. See real results – Cut shipment intake from 30 minutes to 10 seconds, without new tools or extra headcount. Discover smart automation – Learn how to turn messy emails and PDFs into structured data that flows seamlessly into your systems.   Ditch manual chaos and see how an ambient back office that never sleeps can save your team thousands of hours, eliminate costly errors, and unlock the true potential of your supply chain.   Download the white paper here to learn more  
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September 18, 2025

Freight Audit & Payment: The Anchor for Supply Chains in Turbulent Times

Special Guest Blog Post written by Bart A. De Muynck   The past few years have exposed just how fragile our supply chains can be. From tariff shocks to pandemic disruptions, from inflationary pressures to mounting parcel surcharges, the landscape has shifted beneath our feet. Companies that once managed logistics as a back-office function are now grappling with its role as a front-line business risk.   What’s often missed in this conversation is the role of freight audit and payment (FAP). Long considered a tactical necessity, FAP has quietly become a strategic imperative. And as I explored in the Better Supply Chains Market Radar: Freight Audit & Payment, the companies that treat it that way are the ones best equipped to weather today’s volatility.   Why FAP Has Become Mission-Critical   When tariffs can add 15–20% to input costs almost overnight, or when the elimination of the U.S. de minimis exemption threatens to reshape cross-border e-commerce, companies need more than visibility. They need real-time intelligence and agility.   Traditional FAP approaches—manual audits, siloed spreadsheets, reactive error correction—are no longer sufficient. Modern FAP platforms, powered by AI and advanced analytics, enable shippers to:   Audit with precision at scale, uncovering hidden…