James L. Heskett

This post is written by our friends at e2open. E2open is the connected supply chain software platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. Moving as one.™ Learn More: www.e2open.com.   Global supply chains are under pressure like never before, and disruptions aren’t rare events anymore—they’re structural, constant, and often originate outside your four walls. A single weak link in your supplier network can ripple across production schedules, customer commitments, and brand reputation. The old playbook of reacting to occasional crises doesn’t cut it. To thrive in 2025 and beyond, companies need real-time visibility, predictive insights, and agile execution. That’s where supply chain control tower technology comes in.   What is a supply chain control tower, really? A control tower acts as the command center for your supply chain. It gathers and visualizes data, analyzes disruption impacts, and provides actionable recommendations before problems escalate. Advanced solutions can even automate responses to routine issues and enable cross-functional collaboration to ensure that decisions aren’t just well-informed, they’re executed across the supply chain as well.   Why control towers matter now Supply chain risk isn’t a passing cloud; it’s a thunderstorm that…

Special Guest Blog Post written by Gary Smith, CPIM-F, CSCP-F, CLTD-F, Author of “The Bridge,” Supply Chain Engineer, and Educator   1. Do Supply Chains exist in the public sector? The short answer is “YES!” I spent the first 25 years of my career in the private sector where I worked in warehouse operations, industrial engineering, and consulting, all in the logistics andsupply chain area. I cut my teeth on retail, automotive, chemical, food and beverage, publishing, and manufacturing. During that time, I also completed projects for the public sector in education and for the Department of Defense. In 2005 I was named Director of Supply Chain Operations for the New York City Housing Authority (NYCHA). We operated a 200,000 sq. ft. warehouse that shipped repair material to 335 developments in New York’s five boroughs. In 2013, I was named Vice President of Supply Logistics for New York City Transit, the largest public transportation organization in North America. We operated over 1.5 million sq. ft. of warehouse space covering all of New York City. Several years ago, I was on a national committee for the Association for Supply Chain Management (ASCM). We created this elevator speech to describe Supply Chain…