Jawad Khan

Inside the reverse logistics education gap and the economic blind spot keeping it invisible Special Guest Blog Post written by Deborah Dull   Tony Sciarrotta has been asking the same question at industry conferences for years. As the Senior Director of Circularity and Reverse Logistics at the National Retail Federation, he knows what answer he’s going to get. But he keeps asking anyway. “Anybody in here go to school for returns management, reverse logistics, circularity? Any degrees in those fields the room?” It’s rare that anyone raises their hand. “That’s what’s wrong with our industry,” Sciarrotta told me at NRF Rev this January, the first conference under NRF’s new reverse logistics banner. “We still need to fix it.”   The Numbers That Should Make Headlines Here’s what makes reverse logistics so fascinating: the scale is staggering, but the infrastructure to support it needs to be stronger. According to the National Retail Federation, American retailers processed approximately $890 billion in returns in 2024 which is roughly 17% of all retail sales – and it’s higher for ecommerce. But that number almost certainly understates reality. “We have a fragmented industry,” Sciarrotta explained. “Where are all those returns going? It has to be…

Special Guest Blog Post from Emo Trans The unpredictable economic landscape has produced unprecedented challenges within inbound logistics. Company leaders must navigate global disruptions and shifting consumer demands as they reshape their supply chains. Amidst the adversity, multisupplier sourcing has become a strategic advantage instead of a contingency plan. Follow this approach to equip business leaders with actionable insights. What Is Multisupplier Sourcing? Multisupplier sourcing involves purchasing products or services from two or more suppliers. This strategy differs from organizations using just one supplier. Diversifying the base requires establishing and managing relationships with multiple vendors. A robust network lets you be more agile as the market changes. Multisupplier sourcing has gained traction in the last five years. A 2022 McKinsey survey said 81% of companies implemented dual-sourcing strategies — an increase of 26 percentage points since 2020. Sixty-nine percent of respondents said this approach will continue to be relevant through the decade. The survey noted changes in inventory, sourcing and regionalization to boost resilience. Why Businesses Use Multisupplier Sourcing Increasingly complex supply chains have made businesses reevaluate traditional sourcing models. Multisupplier sourcing has emerged as a popular strategy to improve operational efficiency and resilience. Here are three key benefits that…