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August 21, 2025
Hire, Onboard, Manage: Treating AI Agents Like New Team Members
Special Guest Blog Post written by Deborah Dull Imagine it’s launch season in your supply chain, and a team of AI agents is hard at work: coordinating shipments with suppliers, allocating inventory, and handling a missed delivery. It’s hard to go a day without hearing about the latest AI headlines: new LLMs, new applications, new use cases. These discussions are part of my every day. Business leaders and IT teams are eager to explore – and they have a lot of questions… and apprehension. In these discussions, we have found one framework that lands consistently: consider AI agents like new hires, not new software. Step 1: Hire Like You Mean It Just like hiring humans, this step is about defining what you need. The first decision is the purpose of the role: what problems are you trying to solve? Where are your people overwhelmed? Where is your business growing in coming months? From here, the next decision is to build the business case just like you would for a new headcount. For example, consider the ROI of having a digital employee who can process supplier performance data 24/7. Now, decide on the type of agent that will join…
December 7, 2020
This Week on Supply Chain Now: November 30th – December 4th
Another great week here at Supply Chain Now! Have you listened to all the episodes? If not, you can check them all out here: On Monday, Scott and Greg welcomed Mark Messina & Simon Houghton of Geek+ to the podcast! Scott and Greg also welcomed Mike Griswold from Gartner to SCN Live to talk about all the latest supply chain news. On Tuesday, Scott and Greg welcome Allison Krache Giddens of Win-Tech, Inc. to the podcast in collaboration with AIAG’s Supply Chain Summit. Michael Neme joined host Jamin Alvidrez on Logistics & Beyond on Tuesday as well to share his mindset and some of the keys to his passion: Supply Chain Consultative Sales. On Wednesday, Scott and Greg welcomed Karin Bursa and Jamin Alvidrez for the Supply Chain Buzz, to discuss the top news in supply chain for the week. Also, Scott and Greg discussed the top news in supply chain with special guest, Guy Courtin of 6 River Systems On TECHquila Sunrise this Thursday, Greg White welcomed Kinaxis CEO John Sicard to the podcast. And on Friday, we ended the week with Scott & Greg…