JP Wiggins

Your TMS and ERP aren’t enough. Despite billions spent on supply chain tech, most teams still run on PDFs, spreadsheets, and email threads—creating manual chaos that slows everything down. This eye-opening white paper reveals how top supply chain teams are using an invisible layer of AI to streamline operations—no dashboards, no extra headcount, no noise.   Download now to learn how to eliminate manual bottlenecks and give logistics teams their time—and sanity—back. Uncover the hidden gems – Manual workflows waste hours and create delays. Learn how to fix it fast. See real results – Cut shipment intake from 30 minutes to 10 seconds, without new tools or extra headcount. Discover smart automation – Learn how to turn messy emails and PDFs into structured data that flows seamlessly into your systems.   Ditch manual chaos and see how an ambient back office that never sleeps can save your team thousands of hours, eliminate costly errors, and unlock the true potential of your supply chain.   Download the white paper here to learn more  

Special Guest Blog Post written by Deborah Dull   Imagine it’s launch season in your supply chain, and a team of AI agents is hard at work: coordinating shipments with suppliers, allocating inventory, and handling a missed delivery. It’s hard to go a day without hearing about the latest AI headlines: new LLMs, new applications, new use cases. These discussions are part of my every day. Business leaders and IT teams are eager to explore – and they have a lot of questions… and apprehension. In these discussions, we have found one framework that lands consistently: consider AI agents like new hires, not new software.   Step 1: Hire Like You Mean It Just like hiring humans, this step is about defining what you need. The first decision is the purpose of the role: what problems are you trying to solve? Where are your people overwhelmed? Where is your business growing in coming months? From here, the next decision is to build the business case just like you would for a new headcount. For example, consider the ROI of having a digital employee who can process supplier performance data 24/7. Now, decide on the type of agent that will join…