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May 12, 2025

The Supply Chain Back Office Is Broken

Your TMS and ERP aren’t enough. Despite billions spent on supply chain tech, most teams still run on PDFs, spreadsheets, and email threads—creating manual chaos that slows everything down. This eye-opening white paper reveals how top supply chain teams are using an invisible layer of AI to streamline operations—no dashboards, no extra headcount, no noise.   Download now to learn how to eliminate manual bottlenecks and give logistics teams their time—and sanity—back. Uncover the hidden gems – Manual workflows waste hours and create delays. Learn how to fix it fast. See real results – Cut shipment intake from 30 minutes to 10 seconds, without new tools or extra headcount. Discover smart automation – Learn how to turn messy emails and PDFs into structured data that flows seamlessly into your systems.   Ditch manual chaos and see how an ambient back office that never sleeps can save your team thousands of hours, eliminate costly errors, and unlock the true potential of your supply chain.   Download the white paper here to learn more  
supply chain planning
January 16, 2026

Demand Chain AI’s Rob Haddock on Raising Planning Maturity and Helping Companies Outgrow Spreadsheets

At the Gartner Supply Chain Planning Summit in Denver, Scott Luton caught up with Rob Haddock, a seasoned supply chain practitioner and advisor with Demand Chain AI, to discuss the persistent planning challenges organizations face—and why maturity, discipline, and optimization still matter more than buzzwords. Demand Chain AI blends consulting services with advanced supply chain technologies, focusing on optimization across trade promotion management, demand sensing, supply planning, and detailed production scheduling. Haddock’s role centers on helping organizations strengthen business processes—particularly sales and operations planning (S&OP), performance reporting, and the practical application of technology to improve execution on both the demand and supply sides.   A Practitioner’s Perspective on Planning Gaps Haddock’s perspective is shaped by decades spent inside large, sophisticated supply chain organizations. Early in his career, he worked within an iconic, global beverage company where advanced planning environments were already in place—though, in hindsight, he admits those tools were sometimes underutilized. Today, Haddock spends much of his time working with small and mid-sized organizations that haven’t been as fortunate. In many of these environments, planning maturity is still low, foundational practices are missing, and—unsurprisingly—Excel remains the primary planning tool. “Basic business practices that have been around since the 1990s…