Kisha Jones

Special Guest Blog Post written by Deborah Dull   Imagine it’s launch season in your supply chain, and a team of AI agents is hard at work: coordinating shipments with suppliers, allocating inventory, and handling a missed delivery. It’s hard to go a day without hearing about the latest AI headlines: new LLMs, new applications, new use cases. These discussions are part of my every day. Business leaders and IT teams are eager to explore – and they have a lot of questions… and apprehension. In these discussions, we have found one framework that lands consistently: consider AI agents like new hires, not new software.   Step 1: Hire Like You Mean It Just like hiring humans, this step is about defining what you need. The first decision is the purpose of the role: what problems are you trying to solve? Where are your people overwhelmed? Where is your business growing in coming months? From here, the next decision is to build the business case just like you would for a new headcount. For example, consider the ROI of having a digital employee who can process supplier performance data 24/7. Now, decide on the type of agent that will join…

At Manifest 2026, Scott Luton caught up with Marina Mayer, Editor-in-Chief of Food Logistics and Supply & Demand Chain Executive, and Co-Founder and Content Director of the Women in Supply Chain Forum, for a conversation that cut through the tech buzz and landed squarely on what matters most: people. Marina leads two influential digital publications covering the full spectrum of supply chain — from temperature-controlled cold chain logistics to e-commerce and retail — along with four major industry awards programs and the rapidly growing Women in Supply Chain Forum, now entering its fifth year. But amid all the innovation on display in Las Vegas, her message was refreshingly grounded.   Disruption Is the Baseline. Proactivity Is the Shift When asked about dominant themes shaping the industry, Marina didn’t hesitate. One common theme linking 2025 and 2026 is that “disruptions obviously still exist,” she said. From tariffs to trade wars to Mother Nature, the hits keep coming. What’s different in 2026 isn’t the disruption itself; it’s the response. Instead of dwelling on what’s gone wrong, companies are getting proactive. Leaders are “acting on it and being proactive about getting in front of it,” she noted. Since COVID, organizations have learned that…