Kristen Delphos

Special Guest Blog Post written by Deborah Dull   Imagine it’s launch season in your supply chain, and a team of AI agents is hard at work: coordinating shipments with suppliers, allocating inventory, and handling a missed delivery. It’s hard to go a day without hearing about the latest AI headlines: new LLMs, new applications, new use cases. These discussions are part of my every day. Business leaders and IT teams are eager to explore – and they have a lot of questions… and apprehension. In these discussions, we have found one framework that lands consistently: consider AI agents like new hires, not new software.   Step 1: Hire Like You Mean It Just like hiring humans, this step is about defining what you need. The first decision is the purpose of the role: what problems are you trying to solve? Where are your people overwhelmed? Where is your business growing in coming months? From here, the next decision is to build the business case just like you would for a new headcount. For example, consider the ROI of having a digital employee who can process supplier performance data 24/7. Now, decide on the type of agent that will join…

Get ready to increase your supply chain IQ! Check out all the latest episodes, interviews, conversations, and livestreams from this week right here! On Saturday, Karin Bursa welcomed Manda Hunt from the Empty Stocking Fund to TEK TOK to talk about how the organization transformed from a brick and mortar model to an online virtual gift selection.     On Sunday, Scott and Greg welcomed Mark Morley from OpenText to the podcast to share his key observations in the latest supply chain tech.     On Monday’s podcast episode, Wasim Munayyer from the Munayyer Group joined Jamin on Logistics & Beyond to talk about the three traits needed to succeed when it comes to optimizing technology in the freight space & the importance of leveraging available resources and information related to tech.     On Tuesday, Scott Luton and special co-host Page Siplon with TeamOne Logistics welcome an esteemed panel of mental health advocates on the podcast: John Hearn with The Benefit Company and established healthcare leader, Yinka Ajirotutu.     On Wednesday, Scott Luton and Greg White welcome Eric Olson with Total Quality Logistics and Bobby Holland with U.S. Bank to talk about the U.S. Bank Freight Payment Index.…