Marcell Vollmer

At the Gartner Supply Chain Planning Summit in Denver, Scott Luton sat down with Caglar Ozdag, a supply chain leader at ZS. Known for its deep analytics and technology expertise across industries such as life sciences, airlines, consumer goods, and agriculture, ZS has become a trusted partner for organizations looking to elevate their planning and manufacturing performance. Ozdag leads the firm’s supply chain practice with a focus on planning from detailed forecasting through detailed scheduling. As a former practitioner himself—having led planning operations at large global enterprises—he brings a grounded, real-world perspective to the challenges facing today’s supply chain leaders.   Old Problems Persist—and New Ones Are Emerging When asked about classic and emerging challenges in planning, Ozdag didn’t hesitate: firefighting isn’t going away. From supply planning disruptions to last-minute schedule changes, firefighting remains a daily reality. “Life happens,” Ozdag noted. Plans rarely match reality, and organizations must constantly adjust. But today, a new layer has been added: AI uncertainty. Everywhere he goes, leaders are asking the same questions: “Is AI the right investment?” “Will the ROI materialize?” “Are we adopting the right tools, or just chasing hype?” This blend of enduring complexity and emerging skepticism has become a defining…

In a world where customer demands are rising and budgets are tightening, operational leaders face a tough mandate: scale faster, deliver more — all without growing the team. If you’re feeling the pressure to expand capabilities without expanding payroll, this eBook is your roadmap to making it happen. “How to Scale Operations Without Scaling Your Payroll” is a practical, executive-ready eBook from OrderEase that explores how modern logistics leaders are optimizing performance, increasing output, and driving growth — all without adding to their headcount.   Download this ebook to: Get a blueprint for smarter scaling in a tight labor market Learn how to stretch your team’s impact without overworking them Discover smart automation – Learn how to turn messy emails and PDFs into structured data that flows seamlessly into your systems.   Whether you’re a logistics leader, operations executive, or eCommerce manager, this eBook will help you take your operations further — efficiently, sustainably, and strategically.   Download the ebook here to learn more