Michael Sugrue

Stay up to date on all the latest conversations, interviews, and episodes we released this week here at Supply Chain Now! We kicked this week off with a new episode in our Supply Chain Real Estate Series produced in partnership with Prologis. Scott Luton and special host Ward Richmond welcomed Managing Partner Will O’Donnell and Vice President Todd Lewis from Prologis Ventures. For Monday’s This Week In Business History episode, Scott tells an interesting story of one of the most captivating and influential movie rental businesses in American history. On Tuesday, we released a new episode of TEKTOK, with host Karin Bursa. In this episode, Karin talks with Ben Cubitt, SVP of Consulting and Network Services for Transplace. They discuss the future of supply chain logistics into next year, from continued network disruptions to taking smart steps today to regain a proactive footing. On Wednesday’s Supply Chain Now episode, Scott and special guest host Crystal Davis welcomed the Vice President of Transportation for Home Depot, Sarah Galica, to the show. She gives insight on some of the improvements that resulted in $34 billion dollars in growth for The Home Depot. For Thursday’s Supply Chain Now episode, Scott and guest host…

Inside the reverse logistics education gap and the economic blind spot keeping it invisible Special Guest Blog Post written by Deborah Dull   Tony Sciarrotta has been asking the same question at industry conferences for years. As the Senior Director of Circularity and Reverse Logistics at the National Retail Federation, he knows what answer he’s going to get. But he keeps asking anyway. “Anybody in here go to school for returns management, reverse logistics, circularity? Any degrees in those fields the room?” It’s rare that anyone raises their hand. “That’s what’s wrong with our industry,” Sciarrotta told me at NRF Rev this January, the first conference under NRF’s new reverse logistics banner. “We still need to fix it.”   The Numbers That Should Make Headlines Here’s what makes reverse logistics so fascinating: the scale is staggering, but the infrastructure to support it needs to be stronger. According to the National Retail Federation, American retailers processed approximately $890 billion in returns in 2024 which is roughly 17% of all retail sales – and it’s higher for ecommerce. But that number almost certainly understates reality. “We have a fragmented industry,” Sciarrotta explained. “Where are all those returns going? It has to be…