Mickey Horner

Supply Chain Now has been full of great conversations, key takeaways, and inspiring stories from some amazing business leaders this week. Make sure you catch all the latest episodes, interviews, conversations, and livestreams right here for all the hottest supply chain news! On Saturday, Steve Britt, senior manager for customs at Fiat Chrysler Automobiles, joins us in partnership with AIAG – Automotive Industry Action Group’s 2020 Supply Chain Summit to talk about his role and thepartnership between industry and US Customs and Border Protection.     On Monday, Scott and the Vector Global Logistics team sat down with Steven Stirling from MAP International for an episode of our Logistics with Purpose series to hear Steven’s inspiring story that made him dedicate his life to bringing critical medicines and health supplies to some of the world’s poorest people.   On Tuesday, TEK TOK Digital Supply Chain Podcast with host Karin Bursa welcomed industry trailblazer Lora Cecere, CEO of Supply Chain Insights, to hear about Lora’s career path     On Wednesday, Scott and Greg sit down with Bob Bova from AccuSpeechMobile to the Supply Chain Buzz to talk about how voice automation in the warehouse is increasing producitivity and announcing na…

Special Guest Blog Post written by Deborah Dull   Imagine it’s launch season in your supply chain, and a team of AI agents is hard at work: coordinating shipments with suppliers, allocating inventory, and handling a missed delivery. It’s hard to go a day without hearing about the latest AI headlines: new LLMs, new applications, new use cases. These discussions are part of my every day. Business leaders and IT teams are eager to explore – and they have a lot of questions… and apprehension. In these discussions, we have found one framework that lands consistently: consider AI agents like new hires, not new software.   Step 1: Hire Like You Mean It Just like hiring humans, this step is about defining what you need. The first decision is the purpose of the role: what problems are you trying to solve? Where are your people overwhelmed? Where is your business growing in coming months? From here, the next decision is to build the business case just like you would for a new headcount. For example, consider the ROI of having a digital employee who can process supplier performance data 24/7. Now, decide on the type of agent that will join…