Mike Skinner

Special Guest Blog Post written by Brittany Caskey, Chief Commercial Officer – Logistics with DP World Americas   I was recently invited to speak with students in the Supply Chain and Logistics Organization at Georgia Tech, and it reminded me why I still find this industry so energizing. I walked them through my own path — starting in logistics right out of college, building my foundation at UPS in sales and sales management, and eventually stepping into my role today as Chief Operating Officer at DP World in the Americas. What I shared with them is something I still believe deeply: logistics keeps life interesting, because no two days are ever the same. Customer expectations change. Geopolitical realities shift. Trade lanes evolve. Weather, labor, technology — everything is in constant motion. That constant change is what keeps logistics professionals sharp and solutions focused. It’s also why customer experience has become the true differentiator in today’s supply chains. Because while disruption is unavoidable, how you manage it is a choice.   Customers Don’t Care Why — They Care That It Works One message I emphasized with the students is the same one I reinforce with customers and teams every day: customers…

Kelly Barner, host of Dial P for Procurement, procurement thought leader, and managing director of Buyers Meeting Point, explains why formal relational contracting is a great approach for companies serious about supporting their diverse suppliers in a recent Forbes article. “Small and diverse suppliers often find themselves in a Catch-22. They need to grow their capabilities to expand but as they’re often smaller organizations they fall into the trap of having transactional relationships with their customers.” Read the entire article here.