Rachel Miller

Special Guest Blog Post written by Bart A. De Muynck   The past few years have exposed just how fragile our supply chains can be. From tariff shocks to pandemic disruptions, from inflationary pressures to mounting parcel surcharges, the landscape has shifted beneath our feet. Companies that once managed logistics as a back-office function are now grappling with its role as a front-line business risk.   What’s often missed in this conversation is the role of freight audit and payment (FAP). Long considered a tactical necessity, FAP has quietly become a strategic imperative. And as I explored in the Better Supply Chains Market Radar: Freight Audit & Payment, the companies that treat it that way are the ones best equipped to weather today’s volatility.   Why FAP Has Become Mission-Critical   When tariffs can add 15–20% to input costs almost overnight, or when the elimination of the U.S. de minimis exemption threatens to reshape cross-border e-commerce, companies need more than visibility. They need real-time intelligence and agility.   Traditional FAP approaches—manual audits, siloed spreadsheets, reactive error correction—are no longer sufficient. Modern FAP platforms, powered by AI and advanced analytics, enable shippers to:   Audit with precision at scale, uncovering hidden…

Warehousing historically hasn’t been a particularly exciting topic. But times have changed. Thanks to technological innovations, warehouse automation has made the receiving, housing, and distributing of goods truly fascinating stuff. At Supply Chain Now, we spotlight companies doing exciting things throughout the industry. In modern warehousing, the innovations garnering attention include systems integrations involving robotics, automation, and artificial intelligence (AI); the use of optical character recognition (OCR) technology in yard management; an “elegant” automated storage and retrieval system (AS/RS); and a solution called Chuck. Warehousing at a Crossroads: Innovation for Efficiency “The warehousing industry is experiencing a technological revolution, with advancements in automation, robotics, IoT, AI, and data analytics transforming operations and driving efficiency. These innovations are not just enhancing operational capabilities but are also paving the way for smarter, more connected, and efficient warehouse environments,” an October report by Taiwan-based logistics property developer ALP said. ALP said AS/RSs, automated guided vehicles (AGVs), and robotics “are at the forefront of the smart warehousing revolution. These systems enhance efficiency, reduce labor costs, and improve accuracy.” AI and Robotics: A New Frontier for Modern Warehousing A Forbes Council post in November said that “one of the most visible impacts of AI and…