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August 21, 2025
Hire, Onboard, Manage: Treating AI Agents Like New Team Members
Special Guest Blog Post written by Deborah Dull Imagine it’s launch season in your supply chain, and a team of AI agents is hard at work: coordinating shipments with suppliers, allocating inventory, and handling a missed delivery. It’s hard to go a day without hearing about the latest AI headlines: new LLMs, new applications, new use cases. These discussions are part of my every day. Business leaders and IT teams are eager to explore – and they have a lot of questions… and apprehension. In these discussions, we have found one framework that lands consistently: consider AI agents like new hires, not new software. Step 1: Hire Like You Mean It Just like hiring humans, this step is about defining what you need. The first decision is the purpose of the role: what problems are you trying to solve? Where are your people overwhelmed? Where is your business growing in coming months? From here, the next decision is to build the business case just like you would for a new headcount. For example, consider the ROI of having a digital employee who can process supplier performance data 24/7. Now, decide on the type of agent that will join…
June 19, 2020
This Week on Supply Chain Now: Week of June 15th-19th
Another great week here at Supply Chain Now! Have you listened to all the episodes? If not, you can check them all out here: We introduced a new series on Monday, with This Week in Business History, where Scott looks back at some of the biggest historical events in business history for the week ahead. Supply Chain Now · “June 15th- This Week in Business History: Goodyear, IBM, & More” Then on Tuesday, we continued in the Logistics with Purpose series and welcomed Melenie York with Whitehouse & Schapiro. Supply Chain Now · “Logistics with Purpose: Melenie York with Whitehouse & Schapiro” On Wednesday, Scott and Greg tackled the top news in supply chain on the Supply Chain Buzz. Supply Chain Now · “Supply Chain Buzz for June 15th: Grocery, Bots, Retail Challenges, & More” Scott and Greg were joined by Radu Palamariu with Alcott Global on Thursday, as they discussed the current supply chain talent market. Supply Chain Now · “Key Observations in the Current Supply Chain Talent Market: Radu Palamariu with Alcott Global” And we wrapped up the week with a world-class supply chain leader as Scott and Greg…