Ron Shepherd

In July, what is being called the “largest IT outage in history” grounded air cargo and travel and caused “substantial disruptions” to the networks of such supply chain giants as FedEx and UPS. While cybersecurity company CrowdStrike blamed the worldwide outage on a “software update” and not a cyberattack, the event illustrates the importance of taking measures to safeguard the supply chain systems we all rely on for the movement of goods and people.

In a world where customer demands are rising and budgets are tightening, operational leaders face a tough mandate: scale faster, deliver more — all without growing the team. If you’re feeling the pressure to expand capabilities without expanding payroll, this eBook is your roadmap to making it happen.