Sarah Barnes-Humphrey, CITP

In a recent conversation, Supply Chain Now’s Scott Luton gained perspective from Sylvia Wilks, Chief Supply Chain Officer at Lamb Weston, who shared a powerful point of view on what it takes to lead in today’s increasingly complex, high-stakes supply chain environment. Her journey, from leading transformative initiatives at Starbucks to shaping global operations at Kimberly-Clark and REI, offers a consistent message: Success in supply chain isn’t just about systems or strategy. It’s about people, integration, and clarity of purpose. Wilks’ passion for supply chain was sparked during her time at Starbucks, where she led a bold initiative to insource instant coffee production. What began as a business case evolved into a transformative opportunity. “Seeing the entire chain, from strategy through operations, work seamlessly toward a common goal reinforced how much value organizations unlock when supply chain subfunctions operate collaboratively rather than in silos,” she explained. The idea of breaking down silos to create an integrated value chain has remained a central theme throughout Wilks’ leadership career.   The Power of People and Integration Across organizations of all sizes, Wilks sees a common thread: The challenges may be similar, but outcomes depend on how well teams work together. “My passion…

Special Guest Blog Post written by Karin Bursa, Supply Chain Industry Advisor and Supply Chain Now Host   Here is a diagnostic question I use with supply chain leaders: when disruption hits, do your teams spend most of their time debating the data, debating the scenarios, debating the plan, or debating the decision? Or all of the above? Seriously though, in 2026, that distinction matters. Network shifts driven by tariffs, geopolitics, cost pressure, and sustainability are accelerating. Gartner’s 2025 U.S. Trade and Immigration Policy Survey indicate 77% of respondents selected network changes among their top actions in response to tariff impacts. [2] If the physical network is moving, the digital planning platform must move even faster. The environment is forcing decisions to be made faster, more frequently, and with more variables than ever before. Gartner says supply chain decisions are becoming 71% more complex, happening 52% more frequently, and need to be made 57% faster. That triple constraint cannot be accomplished with cadence-based batch planning cycles as a default operating model. This is why I am focused on a single, practical outcome for supply chain teams: accelerating decision velocity. The ability to move from data to insights to actions faster…