Tandreia Bellamy

Inside the reverse logistics education gap and the economic blind spot keeping it invisible Special Guest Blog Post written by Deborah Dull   Tony Sciarrotta has been asking the same question at industry conferences for years. As the Senior Director of Circularity and Reverse Logistics at the National Retail Federation, he knows what answer he’s going to get. But he keeps asking anyway. “Anybody in here go to school for returns management, reverse logistics, circularity? Any degrees in those fields the room?” It’s rare that anyone raises their hand. “That’s what’s wrong with our industry,” Sciarrotta told me at NRF Rev this January, the first conference under NRF’s new reverse logistics banner. “We still need to fix it.”   The Numbers That Should Make Headlines Here’s what makes reverse logistics so fascinating: the scale is staggering, but the infrastructure to support it needs to be stronger. According to the National Retail Federation, American retailers processed approximately $890 billion in returns in 2024 which is roughly 17% of all retail sales – and it’s higher for ecommerce. But that number almost certainly understates reality. “We have a fragmented industry,” Sciarrotta explained. “Where are all those returns going? It has to be…

It’s a supply chain summer! Check out all the latest conversations, interviews, and episodes we released this week here at Supply Chain Now. On Monday, we released 3 new episodes! On this episode of Supply Chain Now, Ratelinx’s Nate Endicott, Senior Vice President of Global Sales and Alliances, and Andrew Hooser, Vice President of Customer Solutions, discuss their company’s journey with Co-hosts Greg White and Scott Luton. On This Week in Business History, host Scott W. Luton picks up on the story of 3 legendary pioneers: Marie Curie, Alan Turing and Ed Bradley. On Supply Chain Now en Espanol, host Enrique Alvarez welcomes special guest Demos Perez to the podcast to get an update on supply chain and logistics in Panama and the rest of Latin America. On Tuesday, Mike Griswold, Vice President of Research at Gartner, joined our hosts Scott Luton and Greg White on the Supply Chain Now podcast to talk about the latest in retail supply chains from an analyst’s perspective. On Wednesday, Gifts for Good’s Chief Impact Officer Jenise Steverding joined our Logistics with Purpose podcast to share how she melded a knack for logistics with a propensity for giving back with hosts Enrique Alvarez and…