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Ulrich Mast

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October 30, 2025

The Power of Partnership in Supply Chain Automation

Key Takeaways from the Supply Chain Now Webinar with Bastian Solutions In today’s fast-changing world of logistics and manufacturing, one truth is clear: there’s no hiding from automation. Whether you’re a global enterprise or a growing regional player, success depends on choosing the right technology—and, just as importantly, the right partner. In a recent Supply Chain Now webinar, The Power of Supply Chain Partnerships, hosts Scott Luton and Marty Parker sat down with Matt Kuper and Bastian Himmeroeder from Bastian Solutions, a Toyota Automated Logistics company, for an in-depth conversation about how to unlock the true potential of automation through strong integrator relationships. Here are a few key takeaways that stood out: 1. Strategic Partnerships Trump One-Off Projects According to Bastian, the age of “one-and-done” automation projects is over. Today’s complexity demands long-term, strategic relationships between companies and their integrators—ones built on transparency, shared values, and a deep understanding of each other’s goals. 2. Culture Fit Matters as Much as Technology Matt emphasized that cultural alignment is the first critical element in selecting an integrator. Shared values, open communication, and mutual respect ensure that the partnership thrives well beyond implementation. 3. Experience and Support Drive Success Choosing a partner with…
April 17, 2025

Navigating Hidden Freight Costs: Taking Control of Unexpected Charges

Blog Post written by Ohad Azgad, CEO of Cinch Logistics leaders must control costs while maintaining service quality, but hidden freight charges often erode profits due to poor visibility. Cinch analyzed over 7,000 line-item charges from 30+ freight forwarders, brokers, and carriers in FMCG and manufacturing, uncovering three major cost drivers: The Frequency-Impact Paradox Frequent charges like fuel surcharges appear in 14.4% of invoices but contribute just 4.2% of hidden costs. In contrast, customs duties—though present in only 5.8% of invoices—account for 52% of hidden costs. Identifying these patterns helps logistics teams focus on impactful cost reductions. Inconsistent Invoice Terminology Charge names like “Fuel Surcharge” vs. “Bunker Adjustment Factor” vary between carriers, reducing cost visibility and negotiation leverage. Standardizing terminology improves tracking, clarity, and vendor negotiations. Hidden Budget Risks: Customs, Duties & On-Carriage Fees Customs duties account for 46% of hidden costs, while on-carriage fees add 26%, despite appearing in only 4.3% of invoices. These charges are often underestimated during quoting, leading to budget overruns. Proactive management prevents unexpected expenses.   Strategies to Optimize Freight Costs Real-Time Data Analytics: Platforms like Cinch provide charge visibility during quoting, improving cost forecasting and negotiation leverage. Standardized Terminology: Consistent charge names enhance cost…