In this special episode of Tango Tango, host Lloyd Knight sits down with Holly Joers, President, Military and Veterans for CareSource, for an inside look at one of the most important changes impacting military families this year: TRICARE Open Season and the brand-new CareSource Military & Veterans Prime option available in Atlanta and Tampa. Holly shares her remarkable journey—from growing up in small-town West Virginia to a distinguished civil service career across the Air Force, the F-35 program, and the Defense Health Agency—before transitioning into the mission-driven world of CareSource. Her unique background offers rare insight into how healthcare innovation, military culture, and patient-centric design come together in this groundbreaking TRICARE demonstration program. Listeners will learn: What TRICARE is and who is eligible Why the new CareSource Prime option matters, including game-changing benefits like no referrals for in-network specialists How CareSource leverages decades of experience in whole-person, community-based care The biggest differences between this demonstration and earlier pilots, including broader provider networks and integrated care teams How enrollment works, why it’s fast and easy, and what beneficiaries can expect after signing up How military families can advocate for expanding choice to other states and regions With TRICARE Open Season ending…

Every year, Americans return nearly a trillion dollars’ worth of products. But once those items leave our hands, most of us never think about where they go—or what happens next. In Remade in America, hosted by Deborah Dull, Supply Chain Now takes listeners inside the little-known world of reverse logistics, where returned products are sorted, resold, recycled, repaired, or too often, discarded. What emerges is a complex and fragmented system struggling to capture more than $200 billion in lost value—along with critical materials that could power a more resilient, sustainable economy. This special feature explores the people, processes, and infrastructure behind returns, revealing both the challenges and the massive untapped opportunity hidden in plain sight. From outdated systems and disconnected networks to innovative approaches reshaping how products are recovered and reused, Remade in America uncovers what’s really happening after “return” is clicked. Along the way, Deborah asks a provocative question: Is “Made in America” still the right goal—or is the future about something more powerful? What if the real opportunity isn’t just making more, but making better use of what we already have? Through expert insights, real-world stories, and on-the-ground perspectives, Remade in America redefines how we think about returns,…