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How did a Princeton and Harvard MBA Grad end up in Supply Chain?

Listen as Chris interviews Ken Ackerman, founder and lead consultant of K.B. Ackerman Company, to learn about Ken’s long career in logistics and warehouse management, the inception of WERC (Warehouse Education and Research Council), and so much more.

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March 18, 2025

Aduanapp: Optimizando el Comercio Exterior con Tecnología

En este episodio hablamos sobre el papel fundamental de las aduanas en el comercio exterior y su impacto en la cadena de suministro. Julio Cantú, CEO y Co-founder de Aduanapp, comparte sobre los retos y oportunidades en los procesos aduaneros, especialmente en México bajo el contexto geopolítico internacional actual. Julio explica cómo funcionan las aduanas como puntos clave de control en la importación y exportación de mercancías, así como la complejidad en el proceso de clasificación de productos introduciendo algunas de las soluciones tecnológicas que han creado en Aduanapp destacando la importancia de mejorar la comunicación entre los actores de la cadena de suministro. Finalmente, Julio comparte su experiencia como emprendedor y aconseja a quienes buscan innovar en la industria: atrévanse, busquen mentores y aprovechen la tecnología para transformar el comercio exterior.  
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December 8, 2025

How AI and Innovation are Reshaping Procurement featuring Todd Heimes with Amazon Business

In this episode of Supply Chain Now, host Scott Luton sits down with Todd Heimes, Vice President of Amazon Business, live from Amazon Reshape 2025 in Seattle. Todd—an Amazon veteran of 26 years and a Seattle resident for over 30 years—shares rare, behind-the-scenes insights on scaling Amazon Business across Europe, Japan, and India, and leading multiple global teams including small business, global marketing, Business Prime, and international expansion. Todd explains how AI and innovation are reshaping procurement, with Amazon working to eliminate inefficiencies, reduce manual drudgery, and empower organizations to make smarter, faster purchasing decisions. He underscores the enduring influence of Jeff Bezos’ principle: start with the customer and work backwards. Todd shares a fascinating look at how Amazon Business streamlines procurement for large-scale, high-stakes operations, and also breaks down Amazon’s newest AI-driven capabilities—like the Amazon Business Assistant and Spend Anomaly detection—designed to elevate customer experience and bring intelligence to purchasing workflows. Todd closes with advice for today’s supply chain leaders: master your data to navigate uncertainty and drive smarter decisions. Tune into this episode to hear how Amazon Business is using AI, innovation, and customer-obsessed strategies to transform procurement and empower organizations to work smarter and faster.   This…

A Few Minutes With Industry Veteran Ken Ackerman

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