Mike Griswold is the Vice President of Research at Gartner, specializing in retail with a particular focus on forecasting and replenishment. He is responsible for Gartner’s annual Top 25 Supply Chain ranking and joins Supply Chain Now on a monthly basis to discuss the latest in retail supply chains from an analyst’s perspective. Gartner held the 2021 Supply Chain Symposium/XPO focused on the EMEA region a few weeks ago, and many of the topics affect businesses and supply chains in every part of the globe. All of the macro trends that were discussed have a dual focus – doing well while doing good and making sure that the priorities of the customer (whether B2B or B2C) are understood and embraced by decision-makers. In this episode, Mike shares his key takeaways from the 2021 EMEA Supply Chain Symposium/XPO with co-hosts Scott Luton and Kelly Barner, host of Dial P for Procurement:
- Sustainable profit and sustainable profitability
- The importance of having a shared purpose
- Creating and strengthening value-aligned ecosystems
More Podcast Episodes
returns fraud
Podcast
September 29, 2025
Resilience, Strategy, and Orchestration: Supply Chain Leadership Lessons from NFL Champions
In this episode of Supply Chain Now, Scott Luton welcomes Mike Griswold, Vice President Analyst at Gartner, for a conversation on the future of supply chains. Mike explains why reverse logistics and returns management are now critical, how AI-powered demand sensing improves agility, and why organizations must treat reverse supply chains with the same discipline as forward ones. He also shares predictions on AI certification in hiring and the risk of losing soft skills as technology takes on a bigger role. Using football as a lens, Mike highlights resilience from the Buffalo Bills, core focus from the Ravens, and orchestration from the Patriots—lessons supply chain leaders can apply directly. He also previews Gartner’s Planning Summits, where strategy meets hands-on execution. From tackling fraud in returns to preparing talent for an AI-driven future, this episode offers clear takeaways for balancing technology, people, and process. This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. Additional Links & Resources Check out all the great resources and information mentioned during the show: Connect with Mike Griswold Learn more about Gartner Learn more about our hosts Want more Supply Chain Now? We know you can’t…
Podcast
September 3, 2025
Educación disruptiva: datos, juegos y logística
Conoce a la historia detrás de Savila Education y cómo están transformando la forma en la que aprendemos cómo funcionan nuestras cadenas de suministro. Hablamos con los founders de esta empresa, Stephania Kossman y Luis Fernando Perez Armas, quienes decidieron dedicarse a encontrar nuevas formas de enseñar habilidades clave para profesionistas en la industria. Con gamificación, analítica de datos y una visión práctica, Savila Education tiene como misión cerrar la brecha entre la teoría y la realidad. En este episodio también revivimos la emocionante experiencia de nuestra primera Competencia del Beer Game, donde estudiantes y profesionales se enfrentaron a la dinámica de la simulación de una cadena de suministro de cerveza. Aprendiendo sobre comunicación efectiva, planeación estratégica y el temido efecto látigo. Entre risas, anécdotas y aprendizajes, descubrimos que no siempre gana quien más experiencia tiene, sino los equipos que saben colaborar, planificar y hacer uso efectivo de los datos. Conecta con esta empresa y explora oportunidades para colaborar: https://savilagames.com/ Subscríbete a nuestro canal de YouTube: https://bit.ly/SCNE_YouTube Únete a nuestro newsletter: https://bit.ly/SCNE_Newsletter Síguenos en LinkedIn: https://bit.ly/SCNE_LinkedIn Síguenos en Instagram: @supplychainnow_enespanol