In the world of supply chain management, the integration of artificial intelligence (AI) with the human workforce is revolutionizing the industry. In this episode of Supply Chain Now, sponsored by Microsoft, hosts Scott Luton and Kevin L. Jackson welcome special guests Chiara Laudani and Florent Guillet-Caillot from The Estee Lauder Companies, to explore the importance of the human element in AI. Listen in as they highlight how people and technology can work together to drive innovation and efficiency. Chiara and Florent share their insights on leadership, how transparency and communication are vital in change management, and the need for agility and continuous learning to stay competitive. Join us and learn how the future of supply chain management lies in the seamless integration of AI and human talent, how investing in workforce training, talent, and internal and external collaboration will drive positive outcomes, and how leveraging artificial intelligence and human intelligence together will foster a strong, dynamic, and resilient industry.

Why is it time to treat maintenance, repair and operations (MRO) as a first-class citizen? How can these processes be properly optimized? What makes business leaders hesitate to adopt new technologies? To discuss this, and a whole lot more, not one, but two experts from Verusen joined hosts Scott Luton and Mary Kate Love for this episode of the Supply Chain Now, with Founder and Chief Strategy Officer Paul Noble alongside Senior Manager of Product Management Danny Ramos in the hotseat. Paul has just returned from Las Vegas from the SAP Innovation Days for Supply Chain conference, and kicks things off by highlighting some of the key themes that he and other attendees discussed on the ground. Chief among them is the supply chain tech stack and the ways organizations are seeking to unify systems, and how MRO is being folded into these transformational strategies. This is important, the duo says, because MRO is essential to running businesses effectively. “You can’t produce a product if you’re uncertain of what’s happening,” Paul says succinctly, while also stating that the notion of supply chain being a competitive advantage has been overlooked for too long. Tune in to the full discussion to hear…