In this episode of Supply Chain Now, host Scott Luton sits down with Todd Heimes, Vice President of Amazon Business, live from Amazon Reshape 2025 in Seattle. Todd—an Amazon veteran of 26 years and a Seattle resident for over 30 years—shares rare, behind-the-scenes insights on scaling Amazon Business across Europe, Japan, and India, and leading multiple global teams including small business, global marketing, Business Prime, and international expansion. Todd explains how AI and innovation are reshaping procurement, with Amazon working to eliminate inefficiencies, reduce manual drudgery, and empower organizations to make smarter, faster purchasing decisions. He underscores the enduring influence of Jeff Bezos’ principle: start with the customer and work backwards. Todd shares a fascinating look at how Amazon Business streamlines procurement for large-scale, high-stakes operations, and also breaks down Amazon’s newest AI-driven capabilities—like the Amazon Business Assistant and Spend Anomaly detection—designed to elevate customer experience and bring intelligence to purchasing workflows. Todd closes with advice for today’s supply chain leaders: master your data to navigate uncertainty and drive smarter decisions. Tune into this episode to hear how Amazon Business is using AI, innovation, and customer-obsessed strategies to transform procurement and empower organizations to work smarter and faster.   This…

In today’s episode of Supply Chain Now, we dig into the imperative nature of supply chain transformation in the current global landscape, characterized by incessant change and complexity. Welcome to The Buzz, powered by EasyPost! Today, hosts Scott Luton and Jake Barr welcome special guests Pierre Abou Hamad, Managing Partner USA with Citwell, Inc., and Koray Kose, Founder and Chief Analyst with Kose Advisory. The conversation includes: The multifaceted challenges faced by supply chain leaders, particularly in the context of heightened geopolitical tensions and evolving market demands Critical insights from industry leaders, who stress the necessity of embracing innovation and adaptability as key strategies for navigating these turbulent times The importance of effective communication and the cultivation of a resilient organizational culture that fosters continuous improvement. Tariff impact on coffee prices Join us as we embark on this exploration, and reflect on the profound implications of these discussions for the future of supply chain management.   This episode is hosted by Scott Luton and Jake Barr, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: With That Said EasyPost Supply Chain Dive…