In this episode of Whiteboard Wisdom, host Scott Luton welcomes special guest Marcia Williams to the show to discuss five essential customer supply chain metrics that every supply chain professional must master. Marcia Williams, a managing partner at USM Supply Chain with 18 years of experience, provides practical explanations and insights into each metric’s importance and calculation. Watch and discover the significance of these metrics in optimizing supply chain performance and meeting customer expectations, and learn how you can apply these metrics in your own supply chain operations.

In today’s episode of Supply Chain Now, we discuss the critical role of truck drivers in the supply chain, representing nearly 73% of freight delivery in the United States, as we celebrate Truck Driver Appreciation Week. Welcome to The Buzz, powered by EasyPost!! Today, hosts Scott Luton and Kevin L. Jackson welcome special guest Kevin Lawton, Founder & Host of The New Warehouse podcast. Listen in as Scott and ‘Team Kevin” explore: The current state of the freight economy, highlighting the challenges faced by industry professionals amid a prolonged slump in freight pricing The significant concerns raised by the largest rail industry labor union regarding the proposed merger between Union Pacific and Norfolk Southern, which may significantly impact safety practices and workforce environments Truck Driver Appreciation Week, acknowledging the essential role that truck drivers play in the supply chain and the pressures they endure, as evidenced by survey data revealing their dissatisfaction The ramifications of the current freight market dynamics on operational efficiency, underscoring the necessity for innovation and adaptability in logistics Emerging trends in warehouse technology, particularly the integration of computer vision to improve operational efficiency Join us as we advocate for a greater appreciation of professional truck drivers,…